i play this game since 2016, and stopped playing about 1 year ago, now, when i log in again and i enter to the server apparently i lost all my progress

can someone help me?

i play this game since 2016, and stopped playing about 1 year ago, now, when i log in again and i enter to the server apparently i lost all my progress

can someone help me?

 

Hey[uSER=1039658] iPainZ,[/uSER]

 

Im sorry for the inconvenience.

It seems like you haven´t merged your account yet in order to play with your old Blue data.

 

If you dont know exactly what the merge is and why you even have to merge, take a look at our merge FAQ.

Here a quick instruction how to merge:

How to merge:

1. Step 1: Login in your dashboard and click on Merge is required!
    
   
   
   
2. Step 2:
    
   
    
   Done!
   

 

Make sure to select the right main server! (Blue in your case)

In case you have successfully merged your account but still cant enter the game with the same error appearing, make sure to read our Merge Issue FAQ

Let me know if it works.

 

Regards Xylos

Hey[uSER=1039658] iPainZ,[/uSER]

 

Im sorry for the inconvenience.

It seems like you haven´t merged your account yet in order to play with your old Blue data.

 

If you dont know exactly what the merge is and why you even have to merge, take a look at our merge FAQ.

Here a quick instruction how to merge:

 

 

Make sure to select the right main server! (Blue in your case)

 

In case you have successfully merged your account but still cant enter the game with the same error appearing, make sure to read our Merge Issue FAQ

Let me know if it works.

 

Regards Xylos

Hey[uSER=1039658] iPainZ,[/uSER]

 

Im sorry for the inconvenience.

It seems like you haven´t merged your account yet in order to play with your old Blue data.

 

If you dont know exactly what the merge is and why you even have to merge, take a look at our merge FAQ.

Here a quick instruction how to merge:

 

 

Make sure to select the right main server! (Blue in your case)

 

In case you have successfully merged your account but still cant enter the game with the same error appearing, make sure to read our Merge Issue FAQ

Let me know if it works.

 

Regards Xylos

Thank you so much dude! i succesfully recovered my progress

Thanks!!!

Very nice! Glad I was able to help. :)

 

Since the issue is solved now, I will lock this topic.

Have a nice day!

 

Regards Xylos