Ipainz Posted July 15, 2018 Share Posted July 15, 2018 i play this game since 2016, and stopped playing about 1 year ago, now, when i log in again and i enter to the server apparently i lost all my progress can someone help me? Link to comment Share on other sites More sharing options...
Xylos Posted July 15, 2018 Share Posted July 15, 2018 i play this game since 2016, and stopped playing about 1 year ago, now, when i log in again and i enter to the server apparently i lost all my progress can someone help me? Hey[uSER=1039658] iPainZ,[/uSER] Im sorry for the inconvenience. It seems like you haven´t merged your account yet in order to play with your old Blue data. If you dont know exactly what the merge is and why you even have to merge, take a look at our merge FAQ. Here a quick instruction how to merge: How to merge: Step 1: Login in your dashboard and click on Merge is required! Step 2: Done! Make sure to select the right main server! (Blue in your case) In case you have successfully merged your account but still cant enter the game with the same error appearing, make sure to read our Merge Issue FAQ Let me know if it works. Regards Xylos Staff does not give any private support in personal messages. Please use the proper forum instead. General Support|Ban Appeals|Bug Resolution Link to comment Share on other sites More sharing options...
Ipainz Posted July 15, 2018 Author Share Posted July 15, 2018 Hey[uSER=1039658] iPainZ,[/uSER] Im sorry for the inconvenience. It seems like you haven´t merged your account yet in order to play with your old Blue data. If you dont know exactly what the merge is and why you even have to merge, take a look at our merge FAQ. Here a quick instruction how to merge: Make sure to select the right main server! (Blue in your case) In case you have successfully merged your account but still cant enter the game with the same error appearing, make sure to read our Merge Issue FAQ Let me know if it works. Regards Xylos Hey[uSER=1039658] iPainZ,[/uSER] Im sorry for the inconvenience. It seems like you haven´t merged your account yet in order to play with your old Blue data. If you dont know exactly what the merge is and why you even have to merge, take a look at our merge FAQ. Here a quick instruction how to merge: Make sure to select the right main server! (Blue in your case) In case you have successfully merged your account but still cant enter the game with the same error appearing, make sure to read our Merge Issue FAQ Let me know if it works. Regards Xylos Thank you so much dude! i succesfully recovered my progress Thanks!!! Link to comment Share on other sites More sharing options...
Xylos Posted July 15, 2018 Share Posted July 15, 2018 Very nice! Glad I was able to help. :) Since the issue is solved now, I will lock this topic. Have a nice day! Regards Xylos Staff does not give any private support in personal messages. Please use the proper forum instead. General Support|Ban Appeals|Bug Resolution Link to comment Share on other sites More sharing options...
Recommended Posts