Says Username or Password are wrong but they aren't

[Zmexxee]

I am getting a message saying my username or password are wrong but they are not. I used my username and password to log in to make this post. What else could be causing this error? It lets me on Gold but not Silver

[Xylos]

Hey[uSER=1566130] zmexxee,[/uSER]

 

 

Im sorry for the inconvenience.

It seems like you haven´t merged your account yet.

 

If you dont know exactly what the merge is and why you even have to merge, take a look at our merge FAQ.

Here a quick instruction how to merge:

How to merge:

1. Step 1: Login in your dashboard and click on Merge is required!
    
   
   
   
2. Step 2:
    
   
    
   Done!
   

 

Make sure to select the right main server!

 

In case you have successfully merged your account but still cant enter the game with the same error appearing, make sure to read our Merge Issue FAQ

Let me know if it works.

 

Regards Xylos