Problem to login on silver server.

[Rockman]

Hello,

In the week i merged my game into silver server and the merge has been done. I try to connect on silver but client says "invalid password or ID" but this is good because i can go in gold server.

But there is a new game in the gold server. I would like to continue my game in silver server but i don't know how.

 

Thanks for your help :)

[Danq05]

I'm having the same problem.

On my dashboard, it indicates that my account on silver server is available and it shows my playtime that I had on the blue server but I can't connect.

I am able to connect on the gold server though.

[Menrva]

Hello,

In the week i merged my game into silver server and the merge has been done. I try to connect on silver but client says "invalid password or ID" but this is good because i can go in gold server.

But there is a new game in the gold server. I would like to continue my game in silver server but i don't know how.

 

Thanks for your help :)

 

Hello Rockman,

 

Did you try changing your password? This error sometimes occurs after the merge. You can change it here. Also, please make sure that the new password you create is alphanumerical.

 

Let me know if this works for you. Have a great day

[Ourorboros]

Hi,

 

I followed the instructions and reset my password but still can't log into the silver server.

help would be greatly appreciated.

 

Thanks.

[Menrva]

Hi,

 

I followed the instructions and reset my password but still can't log into the silver server.

help would be greatly appreciated.

 

Thanks.

 

Hello Ouroboros,

 

You still need to merge your accounts. You can do this by logging into your dashboard here. Please be careful to select the correct account as your main. If you played on the Blue server then you need to select Blue under “Merge both accounts” and vice versa if you played on Red. Choosing the wrong account as your main will result in you story data being lost.

 

You can find detailed information about the merge errors here. For other information in general, you can view this thread.

 

Let me know if you are able to successfully merge it. Have a great day.