general bugs

[Akashi35]

I lost my game party on red server and now i cant play on any server because i lost my party save. Anybody can help me to fetch my party on red server pls

[Menrva]

I lost my game party on red server and now i cant play on any server because i lost my party save. Anybody can help me to fetch my party on red server pls

 

Hello Akashi35,

 

I’m really sorry for this inconvenience. Your account still exists so do not worry. The Blue and Red servers were merged into the Silver server, and Yellow was renamed Gold. You simply need to merge your accounts in order to play. You can do this by logging into your dashboard. Please be careful to select the correct account as your main. Choosing the wrong account as your main will result in you story data being lost.

 

If you receive an “Invalid Password/Username message after completing the merge, please change your password here. Make sure your new password contains both letters and numbers. This should resolve the issue.

 

You can find more detailed information about the merge errors here. For other information in general, you can view this post. Let me know if you have any questions or issues. I hope you have a great day.