hello I have a problem of resolution please help me I would appreciate a lot but it is a lapto my pc

Couldn't switch to requested monitor resolition

I have the same problem can anyone help us? Thanks!

I have the same problem can anyone help us? Thanks!

Hello there! First of all, please try disabling full-screen optimizations of the game. First, right click the application, then click properties. Afterwards, select compatibility then tick the box that says 'Disable full screen optimizations', click okay and finally, click apply.

[spoiler=Disabling fullscreen optimizations]

 

 

Please also try checking the Windows 7 Guide/Windows 10 Guide for the system requirements and information that may help solve your issue.

Hello there! First of all, please try disabling full-screen optimizations of the game. First, right click the application, then click properties. Afterwards, select compatibility then tick the box that says 'Disable full screen optimizations', click okay and finally, click apply.

[spoiler=Disabling fullscreen optimizations]

 

 

Please also try checking the Windows 7 Guide/Windows 10 Guide for the system requirements and information that may help solve your issue.

I have Windows 7 and I tried it but still can't open the game.

I have Windows 7 and I tried it but still can't open the game.

Hi there. Can you please try the following?

• Run the game in compatability mode

• Update your Display/Graphical Drivers

• Update your Windows Version

• Add an exception for the client in your Firewall and Antivirus

• Clear out your Physical Memory or Ram to free up space

• Terminate processes you don't need in the Task Manager