Devilrain Posted August 16, 2018 Share Posted August 16, 2018 Sorry I can not log in with the data of my old account I had on red. Could you explain better in detail how to do it? Link to comment Share on other sites More sharing options...
Fluffles Posted August 16, 2018 Share Posted August 16, 2018 Sorry I can not log in with the data of my old account I had on red. Could you explain better in detail how to do it? Hello there! Please do note that the Red server has now merged with the Blue server to form the Silver server and the Yellow server has now been renamed as the Gold server. If you haven't updated your client you'll have to download the latest update here! If you played on the Red/Blue Server, you will also have to log onto the Dashboard and merge your accounts. Also, don't forget to select the correct server as your main server. Furthermore, please be sure to read the Merge FAQ for questions you may have as well as the Common Merge Errors:FAQ if you encounter issues whilst merging. If you played on the Yellow server, then you may simply log on the Gold server and should still have your items and continue your progress. Below is a visual guide on how to merge your account. [spoiler=Step 1]Log into your dashboard and click the [Merge is required] button: [spoiler=Step 2]Select the desired merge option; once you get the successful merge dialogue, you're done! ♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡ Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Unsolicited messages will be sent to the Black Forest, never to be seen again. Link to comment Share on other sites More sharing options...
Devilrain Posted August 16, 2018 Author Share Posted August 16, 2018 grace but keep telling me pass and wrong account on the app. and I do not understand why maybe I have to wait a while before entering? Link to comment Share on other sites More sharing options...
Devilrain Posted August 16, 2018 Author Share Posted August 16, 2018 ty for help. ok I solved Link to comment Share on other sites More sharing options...
Fluffles Posted August 16, 2018 Share Posted August 16, 2018 ty for help. ok I solved Hello there! If you are still getting an "Invalid Password" error, please be sure to change your password here. Don't forget it has to be Alphanumerical as well. It is important to change your password on the Dashboard rather than the forums since they differ. If you encounter more issues whilst trying to merge, you may have a look at the Common Merge Errors: FAQ. You may also visit the Server Merge FAQ for some questions you may have. Please let me know if you still cannot connect to the Silver Server. ♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡ Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Unsolicited messages will be sent to the Black Forest, never to be seen again. Link to comment Share on other sites More sharing options...
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