Onel Posted August 21, 2018 Share Posted August 21, 2018 dear, i've playing this game on my phone for 8hour... i want to play on my pc too... after install on my pc it keep not logging in.. it says can not connect the server... i've check the requirement and server its fine and it should be no problem... please help. Link to comment Share on other sites More sharing options...
Fluffles Posted August 21, 2018 Share Posted August 21, 2018 dear, i've playing this game on my phone for 8hour... i want to play on my pc too... after install on my pc it keep not logging in.. it says can not connect the server... i've check the requirement and server its fine and it should be no problem... please help. [ATTACH=full]36349[/ATTACH] Hi there. Can you try to completely close your client and try to connect to the server again? If this doesn't work, please try to delete all your PRO Files and reinstall the game. Please let me know if this works for you. ♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡ Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Unsolicited messages will be sent to the Black Forest, never to be seen again. Link to comment Share on other sites More sharing options...
Onel Posted August 21, 2018 Author Share Posted August 21, 2018 Hi there. Can you try to completely close your client and try to connect to the server again? If this doesn't work, please try to delete all your PRO Files and reinstall the game. Please let me know if this works for you. it still cannot connect the server... i'll try to download again and install again Link to comment Share on other sites More sharing options...
Onel Posted August 21, 2018 Author Share Posted August 21, 2018 still the same... Link to comment Share on other sites More sharing options...
Fluffles Posted August 21, 2018 Share Posted August 21, 2018 still the same... Hi there. Can you please try the following? • Run the game in compatability mode • Update your Display/Graphical Drivers • Update your Windows Version • Add an exception for the client in your Firewall and Antivirus • Clear out your Physical Memory or Ram to free up space • Terminate processes you don't need in the Task Manager ♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡ Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Unsolicited messages will be sent to the Black Forest, never to be seen again. Link to comment Share on other sites More sharing options...
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