Account Log in problem (old account)

[Smithy0520]

so i use to play about a year ago and then school got in the way, I had an account i know the username and password from where i wrote it down on my notes on my phone and they keep saying they are incorrect so I'm just wondering does this game lock an account after a certain amount of time not being played on?

[Menrva]

so i use to play about a year ago and then school got in the way, I had an account i know the username and password from where i wrote it down on my notes on my phone and they keep saying they are incorrect so I'm just wondering does this game lock an account after a certain amount of time not being played on?

 

Hello Smithy0520,

 

I'm really sorry about this inconvenience. The Blue and Red servers were merged into the Silver server, and Yellow was renamed Gold. You simply need to merge your accounts in order to play. You can do this by logging into your dashboard. Please be careful to select the correct account as your main. Choosing the wrong account as your main will result in you story data being lost.

 

If you still receive an “Invalid Password/Username message after completing the merge, please change your password here. Make sure your new password contains both letters and numbers. This should resolve the issue.

 

You can find more detailed information about the merge errors here. For other information in general, you can view this post.

 

Your account has not been lost, and you simply need to merge. Everything will be there once you complete this step. Let me know if this works for you. I hope you have a great day.

[Smithy0520]

okay thank you very much <3