Avengerpl Posted September 2, 2018 Share Posted September 2, 2018 Hello. I have a problem. I haven't played PRO for about 6 months and now I can't log to Silver Server. I had my acc on Yellow Server and merged it. Now it shows that it's on Silver Server. But when I'm writing my username and password it shows an error: "Invalid username or password". I changed my password twice and this error is still showing. I can normally enter Gold Server but not Silver. My username: AvengerPL. Thanks for help and have a good day :-) Link to comment Share on other sites More sharing options...
Fluffles Posted September 2, 2018 Share Posted September 2, 2018 Hello. I have a problem. I haven't played PRO for about 6 months and now I can't log to Silver Server. I had my acc on Yellow Server and merged it. Now it shows that it's on Silver Server. But when I'm writing my username and password it shows an error: "Invalid username or password". I changed my password twice and this error is still showing. I can normally enter Gold Server but not Silver. My username: AvengerPL. Thanks for help and have a good day :-) Hello there! If you are still getting an "Invalid Password" error, please be sure to change your password here. Don't forget it has to be Alphanumerical as well. It is important to change your password on the Dashboard rather than the forums since they differ. If you encounter more issues whilst trying to merge, you may have a look at the Common Merge Errors: FAQ. You may also visit the Server Merge FAQ for some questions you may have. Also, just to clarify, you played on the Red server and not the Yellow server! Hope this helps and have a nice day! ♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡ Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Unsolicited messages will be sent to the Black Forest, never to be seen again. Link to comment Share on other sites More sharing options...
Avengerpl Posted September 2, 2018 Author Share Posted September 2, 2018 Hello there! If you are still getting an "Invalid Password" error, please be sure to change your password here. Don't forget it has to be Alphanumerical as well. It is important to change your password on the Dashboard rather than the forums since they differ. If you encounter more issues whilst trying to merge, you may have a look at the Common Merge Errors: FAQ. You may also visit the Server Merge FAQ for some questions you may have. Also, just to clarify, you played on the Red server and not the Yellow server! Hope this helps and have a nice day! Thanks for help, my acc is alright :-) Link to comment Share on other sites More sharing options...
Fluffles Posted September 2, 2018 Share Posted September 2, 2018 Thanks for help, my acc is alright :-) Glad to hear that your issue has been resolved. If you have any further questions, please don't hesitate to ask. With that said, will now be locking this thread. Good luck and have a great day! ♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡ Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Unsolicited messages will be sent to the Black Forest, never to be seen again. Link to comment Share on other sites More sharing options...
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