Horuzen Posted September 5, 2018 Share Posted September 5, 2018 Sup. I was logged a few months ago (2018)and my account was normal. But when i tried to log today i ser a silver and gold server thing. I tried to connection on both and only gold connected. When i entered in it i ser Oak teling about Pokémon world and the customization of character Window. I created the char thibkibg it will be a visual reset but it not. My account was wipped. Someone can Tell me whats going on? Link to comment Share on other sites More sharing options...
Menrva Posted September 5, 2018 Share Posted September 5, 2018 Sup. I was logged a few months ago (2018)and my account was normal. But when i tried to log today i ser a silver and gold server thing. I tried to connection on both and only gold connected. When i entered in it i ser Oak teling about Pokémon world and the customization of character Window. I created the char thibkibg it will be a visual reset but it not. My account was wipped. Someone can Tell me whats going on? Hello HORUZEN, I'm really sorry about this inconvenience. The Blue and Red servers were merged into the Silver server, and Yellow was renamed Gold. You simply need to merge your accounts in order to play. You can do this by logging into your dashboard. Please be careful to select the correct account as your main. Choosing the wrong account as your main will result in you story data being lost. If you still receive an “Invalid Password/Username message after completing the merge, please change your password here. Make sure your new password contains both letters and numbers. This should resolve the issue. You can find more detailed information about the merge errors here. For other information in general, you can view this post. Your account has not been lost, and you simply need to merge. Everything will be there once you complete this step. Let me know if this works for you. I hope you have a great day. Rules | General Support | PRO Useful Links | Report Center | Discipline Appeals | Discord Link to comment Share on other sites More sharing options...
Horuzen Posted September 6, 2018 Author Share Posted September 6, 2018 Thank you. My problem is solved. Link to comment Share on other sites More sharing options...
Menrva Posted September 6, 2018 Share Posted September 6, 2018 I'm happy to hear it is solved. Since assistance is no longer needed, I'll be closing this thread. Have fun in the game and good luck! -Locked- Rules | General Support | PRO Useful Links | Report Center | Discipline Appeals | Discord Link to comment Share on other sites More sharing options...
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