Hi, I am playing this after a long time so I tried logging into gold server with my username and password, it worked but all my process was not there and I had to make new character so I thought maybe all my process was moved to silver server so I tried logging in there with same username and same password but it says that either my username or password is invalid, can anyone explain me why can't i join the silver server or where all my process has gone?

Hi, I am playing this after a long time so I tried logging into gold server with my username and password, it worked but all my process was not there and I had to make new character so I thought maybe all my process was moved to silver server so I tried logging in there with same username and same password but it says that either my username or password is invalid, can anyone explain me why can't i join the silver server or where all my process has gone?

Hello there! Please do note that the Red server has now merged with the Blue server to form the Silver server and the Yellow server has now been renamed as the Gold server. 
If you haven't updated your client you'll have to download the latest update here!

 

If you played on the Red/Blue Server, you will also have to log onto the Dashboard and merge your accounts. Also, don't forget to select the correct server as your main server. Furthermore, please be sure to read the Merge FAQ for questions you may have as well as the Common Merge Errors:FAQ if you encounter issues whilst merging. If you played on the Yellow server, then you may simply log on the Gold server and should still have your items and continue your progress.

 

Hope this helps and have a great day!

Hi, I am playing this after a long time so I tried logging into gold server with my username and password, it worked but all my process was not there and I had to make new character so I thought maybe all my process was moved to silver server so I tried logging in there with same username and same password but it says that either my username or password is invalid, can anyone explain me why can't i join the silver server or where all my process has gone?

Last I played this game was during the Christmas event

Last I played this game was during the Christmas event

Hi there. Please take the time to read what I've stated above. If you encounter any further issues after merging, please do let me know!