Sasukemaru Posted September 18, 2018 Share Posted September 18, 2018 (edited) Hi there, I've a problem in my android, when I'm get in a battle, before my pokemon appears the game crash and stop de app (it's happent between 10x), It can't me play battles. Here my hardware and Software actually. >Model: Asus_Z012DC Android 8.0.0 3 RAM 64Gbz 2 CPU - 2.0ghz and 1.5ghz Account Sasukemaru email - [EDIT] Edited September 18, 2018 by Fluffles Link to comment Share on other sites More sharing options...
Fluffles Posted September 18, 2018 Share Posted September 18, 2018 Hi there, I've a problem in my android, when I'm get in a battle, before my pokemon appears the game crash and stop de app (it's happent between 10x), It can't me play battles. Here my hardware and Software actually. >Model: Asus_Z012DC Android 8.0.0 3 RAM 64Gbz 2 CPU - 2.0ghz and 1.5ghz Account Sasukemaru email - [EDIT] Hi there. Could you please try to uninstall and delete all your PRO files on your phone? Afterwards, please install the new download found here. Let me know if this works for you. 1 ♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡ Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Unsolicited messages will be sent to the Black Forest, never to be seen again. Link to comment Share on other sites More sharing options...
Sasukemaru Posted September 19, 2018 Author Share Posted September 19, 2018 Hi there. Could you please try to uninstall and delete all your PRO files on your phone? Afterwards, please install the new download found here. Let me know if this works for you. Thanks soo much!!! It's was enough and work right now!!! :D Link to comment Share on other sites More sharing options...
Fluffles Posted September 19, 2018 Share Posted September 19, 2018 Thanks soo much!!! It's was enough and work right now!!! :D Glad to hear that your issue has been resolved. If you have any further questions, please don't hesitate to ask. With that said, will now be locking this thread. Good luck and have a great day! ♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡ Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Unsolicited messages will be sent to the Black Forest, never to be seen again. Link to comment Share on other sites More sharing options...
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