Fluffles Posted September 28, 2018 Share Posted September 28, 2018 I already did that like Piine also said that before. Actually i tried it 3 times, uninstalling app, clearing all pro data, download from latest link and install it. But results were same. It keeps crashing Hi there. Can you check with the following questions? ▪︎ Are you using Proxy? Try not using it, and then test again ▪︎ Are you trying to play at home/work/school? Your school/work or any public connection, they could have had their IP blocked already or be blocking the game on their network. It could also be your provider blocking the game, which case you could try contacting your internet provider. ♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡ Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Unsolicited messages will be sent to the Black Forest, never to be seen again. Link to comment Share on other sites More sharing options...
Luffy0209 Posted September 28, 2018 Author Share Posted September 28, 2018 i Hi there. Can you check with the following questions? ▪︎ Are you using Proxy? Try not using it, and then test again ▪︎ Are you trying to play at home/work/school? Your school/work or any public connection, they could have had their IP blocked already or be blocking the game on their network. It could also be your provider blocking the game, which case you could try contacting your internet provider. I don't use proxy. I'm playing at home. I live in India and use 'Jio' sim card and have been using it for months now. I don't have any network issues here. Also i again remind that game was working fine.Crashing started few days ago. 1st i thought its android clinet problem like we faced in 'root' update just awhile ago. But other android client users not facing any problem as far as i know. Its just me Link to comment Share on other sites More sharing options...
Luffy0209 Posted September 28, 2018 Author Share Posted September 28, 2018 I have recorded whole crashing thing. I would like to show you. But i am unable to upload. It says file size is large to upload. Do you know how to upload video? Link to comment Share on other sites More sharing options...
Piine Posted October 16, 2018 Share Posted October 16, 2018 I have recorded whole crashing thing. I would like to show you. But i am unable to upload. It says file size is large to upload. Do you know how to upload video? Sorry for the long response @luffy0209 You can use any third party host or upload it to like Youtube. Do let me know if you still having problems like before. Link to comment Share on other sites More sharing options...
Luffy0209 Posted October 19, 2018 Author Share Posted October 19, 2018 Sorry for the long response @luffy0209 You can use any third party host or upload it to like Youtube. Do let me know if you still having problems like before. Crashing has stopped now but it always like this now . Some days continuous crashing and some days game works totally fine. Here watch https://www.youtube.com/watch?v=QcUaK7rnW1I Link to comment Share on other sites More sharing options...
Luffy0209 Posted October 19, 2018 Author Share Posted October 19, 2018 00:32 , 04:32 , 08:30 Link to comment Share on other sites More sharing options...
Piine Posted October 20, 2018 Share Posted October 20, 2018 Crashing has stopped now but it always like this now . Some days continuous crashing and some days game works totally fine. Here watch https://www.youtube.com/watch?v=QcUaK7rnW1I Oh yeah, now I see. Yeah that's a bit normal as sometimes the servers do have hiccups. Unless if possible, it could probably be your connection as well. Maybe check in with your Internet Provider if there any issues with your network connection? Link to comment Share on other sites More sharing options...
Luffy0209 Posted October 20, 2018 Author Share Posted October 20, 2018 Oh yeah, now I see. Yeah that's a bit normal as sometimes the servers do have hiccups. Unless if possible, it could probably be your connection as well. Maybe check in with your Internet Provider if there any issues with your network connection? I wasn't able to record somethings like sometimes crashing happens like per minute. Also sometimes after getting logged out i can't login. It says- already logged in. When 1st time this happened,i got scared. I thought someone else is using my account Well like you said i am also now thinking its normal to happen sometimes because my game is working totally fine for now. Well thank you Link to comment Share on other sites More sharing options...
Fluffles Posted October 20, 2018 Share Posted October 20, 2018 I wasn't able to record somethings like sometimes crashing happens like per minute. Also sometimes after getting logged out i can't login. It says- already logged in. When 1st time this happened,i got scared. I thought someone else is using my account Well like you said i am also now thinking its normal to happen sometimes because my game is working totally fine for now. Well thank you Hi there. Sorry for the inconvenience. Sometimes, depending on the conditions on your end and ours, it may cause crashes. We're always working on server stability however it isn't perfect and may still cause some crashes. Nevertheless, I'm glad to hear that you've resolved your issue now. With that, will now be locking this thread as solved. Good luck and have a nice day! ♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡ Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Unsolicited messages will be sent to the Black Forest, never to be seen again. Link to comment Share on other sites More sharing options...
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