Hello, today I opened my guild. But my officer can not recruit anyone because? we changed roles, I also tried to kick it but nothing. he can not invite anyone

Hello, today I opened my guild. But my officer can not recruit anyone because? we changed roles, I also tried to kick it but nothing. he can not invite anyone

 

Hello Luminetor,

 

First, I'd like to apologize for this. I'm sorry about this frustrating inconvenience. It is sometimes necessary to perform the kicking procedure multiple times. Please try both of the following methods more than once. Also, restart your client before trying again.

1. Demote the Officer, to Initiate
   

2. Kick him from the guild
   
3. Invite him back
   
4. Promote him to Officer

If the above steps do not work after several attempts, you can try these steps:

1. Pass the leadership to someone else
   

2. Get kicked
   
3. Then reinvited and given leadership back
   
4. Promote to Officer

He should be able to invite players after several attempts that include closing and opening the client. Once again, I'm sorry about this inconvenience. Please let me know if this issue persists after restarting your client and trying both methods several times. I hope you have a great day.

We have tried several times and the problem is always there

We have tried several times and the problem is always there

 

Hi Luminetor,

 

Unfortunately, there has not been a permanent fix for this issue yet. The given methods above may not work immediately even after a few times. Please completely close and restart the client once you try again. Also, have the officer relaunch the client as well.

 

Thank you for your cooperation and patience.

I will do other attempts in these days, I will write in case of news. Thanks a lot @Menrva

I will do other attempts in these days, I will write in case of news. Thanks a lot @Menrva

 

Hello again,

 

You can have the officer try relogging immediately after completing one of the methods in my initial response. Once logged in again, have the officer invite a player to the guild.

 

I'm extremely sorry about this issue, and I will leave this thread open until it is solved for you. Have a wonderful day.

Sorry for the delay. the problems have been solved with time, but I suggest to solve this bug if it is possible, because I happened to have to promote a member to officer, and I could not, he told me that I could not. so it's a bug that can give problems to a guild. Thanks for the help ^^

Hi Luminetor,

 

I'm really sorry about this issue although I'm glad to hear you are no longer having problems with it. I do understand that it is very inconvenient. Also, I have brought the topic up to other staff members.

 

Thank you for letting me know the outcome of your problem. I will be closing this thread since there is nothing more to add. Good luck in game and have a wonderful day.

 

-Locked-