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The game is keep on crashing

Johncampita211
in Resolved General Support

Featured Replies

can anybody tell me what is happening in pro the game is keep on lagging. TY

Hi there. Can you please try the following? Let me know if it fixes the issue for you.

• Run the game in compatibility mode

• Update your Display/Graphical Drivers

• Add an exception for the client in your Firewall and Antivirus

• Update your Windows Version

• Clear out your Physical Memory or Ram to free up space

• Terminate processes you don't need in the Task Manager

Fluffles_Sig_Toge_Lurk_2.png

♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡

 

Please do not contact staff members for private support.

Share your questions on the forums, as they can then be of use to others.

Unsolicited messages will be sent to the Black Forest, never to be seen again.

  • Author
Hi there. Can you please try the following? Let me know if it fixes the issue for you.

• Run the game in compatibility mode

• Update your Display/Graphical Drivers

• Add an exception for the client in your Firewall and Antivirus

• Update your Windows Version

• Clear out your Physical Memory or Ram to free up space

• Terminate processes you don't need in the Task Manager

I really dont know how to do those procedure you said but the only thing i know is the PRO is working well yesterday

  • Author
Hi there. Can you please try the following? Let me know if it fixes the issue for you.

• Run the game in compatibility mode

• Update your Display/Graphical Drivers

• Add an exception for the client in your Firewall and Antivirus

• Update your Windows Version

• Clear out your Physical Memory or Ram to free up space

• Terminate processes you don't need in the Task Manager

even in my mobile same thing happened when i play pro the game crushes

even in my mobile same thing happened when i play pro the game crushes

Hi there. For your Android device, could you please try to uninstall and delete all your PRO files on your phone? Afterwards, please install the new download found here.

 

Let me know if this works for you.

Fluffles_Sig_Toge_Lurk_2.png

♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡

 

Please do not contact staff members for private support.

Share your questions on the forums, as they can then be of use to others.

Unsolicited messages will be sent to the Black Forest, never to be seen again.

  • Author
Hi there. For your Android device, could you please try to uninstall and delete all your PRO files on your phone? Afterwards, please install the new download found here.

 

Let me know if this works for you.

good news sir the game is running smoothly thanks for your time gl

good news sir the game is running smoothly thanks for your time gl

Glad to hear that your issue has been resolved. If you have any further questions, please don't hesitate to ask. With that said, will now be locking this thread.

 

Good luck and have a great day!

Fluffles_Sig_Toge_Lurk_2.png

♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡

 

Please do not contact staff members for private support.

Share your questions on the forums, as they can then be of use to others.

Unsolicited messages will be sent to the Black Forest, never to be seen again.

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