Johncampita211 Posted October 14, 2018 Share Posted October 14, 2018 can anybody tell me what is happening in pro the game is keep on lagging. TY Link to comment Share on other sites More sharing options...
Fluffles Posted October 14, 2018 Share Posted October 14, 2018 can anybody tell me what is happening in pro the game is keep on lagging. TY Hi there. Can you please try the following? Let me know if it fixes the issue for you. • Run the game in compatibility mode • Update your Display/Graphical Drivers • Add an exception for the client in your Firewall and Antivirus • Update your Windows Version • Clear out your Physical Memory or Ram to free up space • Terminate processes you don't need in the Task Manager ♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡ Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Unsolicited messages will be sent to the Black Forest, never to be seen again. Link to comment Share on other sites More sharing options...
Johncampita211 Posted October 14, 2018 Author Share Posted October 14, 2018 Hi there. Can you please try the following? Let me know if it fixes the issue for you. • Run the game in compatibility mode • Update your Display/Graphical Drivers • Add an exception for the client in your Firewall and Antivirus • Update your Windows Version • Clear out your Physical Memory or Ram to free up space • Terminate processes you don't need in the Task Manager I really dont know how to do those procedure you said but the only thing i know is the PRO is working well yesterday Link to comment Share on other sites More sharing options...
Johncampita211 Posted October 14, 2018 Author Share Posted October 14, 2018 Hi there. Can you please try the following? Let me know if it fixes the issue for you. • Run the game in compatibility mode • Update your Display/Graphical Drivers • Add an exception for the client in your Firewall and Antivirus • Update your Windows Version • Clear out your Physical Memory or Ram to free up space • Terminate processes you don't need in the Task Manager even in my mobile same thing happened when i play pro the game crushes Link to comment Share on other sites More sharing options...
Fluffles Posted October 14, 2018 Share Posted October 14, 2018 even in my mobile same thing happened when i play pro the game crushes Hi there. For your Android device, could you please try to uninstall and delete all your PRO files on your phone? Afterwards, please install the new download found here. Let me know if this works for you. ♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡ Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Unsolicited messages will be sent to the Black Forest, never to be seen again. Link to comment Share on other sites More sharing options...
Johncampita211 Posted October 14, 2018 Author Share Posted October 14, 2018 Hi there. For your Android device, could you please try to uninstall and delete all your PRO files on your phone? Afterwards, please install the new download found here. Let me know if this works for you. good news sir the game is running smoothly thanks for your time gl Link to comment Share on other sites More sharing options...
Fluffles Posted October 14, 2018 Share Posted October 14, 2018 good news sir the game is running smoothly thanks for your time gl Glad to hear that your issue has been resolved. If you have any further questions, please don't hesitate to ask. With that said, will now be locking this thread. Good luck and have a great day! ♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡ Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Unsolicited messages will be sent to the Black Forest, never to be seen again. Link to comment Share on other sites More sharing options...
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