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Hello, I haven't been around for some time and some months ago, I've opened the client and noticed that I couldn't sort the 2 first Pokémon of my party. Thinking that it was a casual bug, I haven't reported it. Now that I installed the game again, I notice that the bug is still present.

 

I'm playing in Silver Server, IGN: Jahus, location: Sinnoh

 

I should be available today, if someone can help with the issue.

Hello, I haven't been around for some time and some months ago, I've opened the client and noticed that I couldn't sort the 2 first Pokémon of my party. Thinking that it was a casual bug, I haven't reported it. Now that I installed the game again, I notice that the bug is still present.

 

I'm playing in Silver Server, IGN: Jahus, location: Sinnoh

 

I should be available today, if someone can help with the issue.

Hi there. Sorry for the inconvenience. This is usually an issue caused by the merge. I've moved your pokemon to your PC. It should be in the last few slots and should be locked as you're in the Sinnoh Story. Can you check that for me please?

 

Let me know if you have further issues.

Fluffles_Sig_Toge_Lurk_2.png

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Please do not contact staff members for private support.

Share your questions on the forums, as they can then be of use to others.

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Thank you, they've been correctly moved. However, I don't understand why they are marked as they were from Kanto. Do you mean that they were caught there and appeared in my party after the merge? (I don't remember what Pokémon I've had there before.)

 

Anyways, thank you very much for your help.

Thank you, they've been correctly moved. However, I don't understand why they are marked as they were from Kanto. Do you mean that they were caught there and appeared in my party after the merge? (I don't remember what Pokémon I've had there before.)

 

Anyways, thank you very much for your help.

Hi there. By Kanto pokemon, I mean that yes they were pokemon caught in Kanto from your account before the merge. Is there anything else you'd like to ask?

Fluffles_Sig_Toge_Lurk_2.png

General Support PRO Reporting Punishment Policy Discipline Appeals

 

Please do not contact staff members for private support.

Share your questions on the forums, as they can then be of use to others.

Unsolicited messages will be sent to the Black Forest, never to be seen again.

(Yeah, I've seen "Kanto" now that they are locked. I was just wondering how they could be there.)

 

That is all, Fluffles, thanks again for your help.

Glad to hear that your issue has been resolved. If you have any further questions, please don't hesitate to ask. With that said, will now be locking this thread.

 

Good luck and have a great day!

Fluffles_Sig_Toge_Lurk_2.png

General Support PRO Reporting Punishment Policy Discipline Appeals

 

Please do not contact staff members for private support.

Share your questions on the forums, as they can then be of use to others.

Unsolicited messages will be sent to the Black Forest, never to be seen again.

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