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bug when migrating acount


Chauki

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when migrating my account, my account was back to the beginning, with all quests open, all pokémons were migrated successfully, but the quests are all open

Hello there! Upon checking, I see that your progress on the Blue Server. It is correct that you have to merge, but it seems as if you have picked the Red server as your main server instead.

 

Nevertheless, I can request to have your account unmerged, but please be sure to choose the correct server as your main server because we will not be unmerging your account for you again if you fail to do so. Please be patient as you wait to be unmerged. I recommend that you don't make any trades on your Silver account as well as that would make it so we cannot carry on with the unmerge. Also, there is no ETA as to when your account will be unmerged as our Developers may be busy.

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General Support PRO Reporting Punishment Policy Discipline Appeals

 

Please do not contact staff members for private support.

Share your questions on the forums, as they can then be of use to others.

Unsolicited messages will be sent to the Black Forest, never to be seen again.

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Okay, thank you very much. It's been a long time since I've played, and I thought I was playing the red server, that's why I put it on. Thanks for helping me ^^.

I'll wait angrily

Hi there. Sorry for the inconvenience and thank you for your patience. Your account has been unmerged. Please log onto the Dashboard and merge your accounts. Please be sure to select the Blue Server this time.

 

Let me know if you need anything else.

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General Support PRO Reporting Punishment Policy Discipline Appeals

 

Please do not contact staff members for private support.

Share your questions on the forums, as they can then be of use to others.

Unsolicited messages will be sent to the Black Forest, never to be seen again.

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that nothing, I thank the competence, I just log in, it seems everything is in order, if I find something different I'll notify you ^^, thank you

Glad to hear that your issue has been resolved. If you have any further questions, please don't hesitate to ask. With that said, will now be locking this thread.

 

Good luck and have a great day!

Fluffles_Sig_Toge_Lurk_2.png

General Support PRO Reporting Punishment Policy Discipline Appeals

 

Please do not contact staff members for private support.

Share your questions on the forums, as they can then be of use to others.

Unsolicited messages will be sent to the Black Forest, never to be seen again.

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