Jump to content

Always force close


Charo

Recommended Posts

Hello.

I'm playing pro for 4 months, after i downloaded new client and open it i always force close in PRO Terms of use. I think my desktop had fullfilled requriments for play.

 

Thank you.

Hi there. Can you please delete all your PRO Files and reinstall the latest client here. Afterwards, if you're still crashing, please try the following.

• Run the game in compatibility mode

• Update your Display/Graphical Drivers

• Add an exception for the client in your Firewall and Antivirus

• Update your Windows Version

• Clear out your Physical Memory or Ram to free up space

• Terminate processes you don't need in the Task Manager

 

Let me know if you need further help.

Fluffles_Sig_Toge_Lurk_2.png

General Support PRO Reporting Punishment Policy Discipline Appeals

 

Please do not contact staff members for private support.

Share your questions on the forums, as they can then be of use to others.

Unsolicited messages will be sent to the Black Forest, never to be seen again.

Link to comment
Share on other sites

Even i am facing same problems with the new client x64 windows version. I was able to play in prevous client yesterday but today this new client keeps force closing.

Hi there. Sorry for the inconvenience. The servers are currently down due to a maintenance for the new update. Unfortunately, there is no Estimated Time as to when they'll be up. Also, please refrain from asking regarding server status here as it is against the General Support Rules. Furthermore, there are several visual bugs that come with the Android Client and therefore it's been removed. You can keep an eye out in #announcements of our Official PRO Discord for when it's fixed and when the servers are up.

  • Like 1

Fluffles_Sig_Toge_Lurk_2.png

General Support PRO Reporting Punishment Policy Discipline Appeals

 

Please do not contact staff members for private support.

Share your questions on the forums, as they can then be of use to others.

Unsolicited messages will be sent to the Black Forest, never to be seen again.

Link to comment
Share on other sites

this is the error that keeps coming up for me fluffles hope this helps

Hi there. That error is caused by unupdated graphical drivers and/or Windows version. Please update your drivers and windows version, and it should fix it.

 

Let me know if you need anything else.

Fluffles_Sig_Toge_Lurk_2.png

General Support PRO Reporting Punishment Policy Discipline Appeals

 

Please do not contact staff members for private support.

Share your questions on the forums, as they can then be of use to others.

Unsolicited messages will be sent to the Black Forest, never to be seen again.

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...