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Glad to hear! Let me know if you need anything else.

What staff doing right now ? Fix bug ? Server problem ?

What staff doing right now ? Fix bug ? Server problem ?

Hi there. As you may already know, we're working on bug fixes on the new client that were detected once the client was released earlier today. Because of this, the servers are currently down due to a maintenance for the new update. Unfortunately, there is no Estimated Time as to when they'll be up. You can keep an eye out in #announcements of our Official PRO Discord for when it's fixed and when the servers are up.

Fluffles_Sig_Toge_Lurk_2.png

General Support PRO Reporting Punishment Policy Discipline Appeals

 

Please do not contact staff members for private support.

Share your questions on the forums, as they can then be of use to others.

Unsolicited messages will be sent to the Black Forest, never to be seen again.

Hi there. As you may already know, we're working on bug fixes on the new client that were detected once the client was released earlier today. Because of this, the servers are currently down due to a maintenance for the new update. Unfortunately, there is no Estimated Time as to when they'll be up. You can keep an eye out in #announcements of our Official PRO Discord for when it's fixed and when the servers are up.

the team should test this updates an a test server and not use the live server as test area .... gg

the team should test this updates an a test server and not use the live server as test area .... gg

We do use a test server. Please do note that PRO is in BETA and that some bugs may be overlooked and therefore occur in the live servers. We do not intend to use the live servers as a test area.

Fluffles_Sig_Toge_Lurk_2.png

General Support PRO Reporting Punishment Policy Discipline Appeals

 

Please do not contact staff members for private support.

Share your questions on the forums, as they can then be of use to others.

Unsolicited messages will be sent to the Black Forest, never to be seen again.

We do use a test server. Please do note that PRO is in BETA and that some bugs may be overlooked and therefore occur in the live servers. We do not intend to use the live servers as a test area.

Than reupload a Backup from before the update so that the Players can play until you fix your bug on the test server

Than reupload a Backup from before the update so that the Players can play until you fix your bug on the test server

The database is needed for fixes, so no, they have to remain down. Sorry for the inconvenience, but you'll have to wait for further announcements. You can keep an eye out in #announcements of our Official PRO Discord for when it's fixed and when the servers are up.

 

Will now be locking this thread as both questions have been addressed and nothing further can be done of this. Hoping for your kind understanding.

Fluffles_Sig_Toge_Lurk_2.png

General Support PRO Reporting Punishment Policy Discipline Appeals

 

Please do not contact staff members for private support.

Share your questions on the forums, as they can then be of use to others.

Unsolicited messages will be sent to the Black Forest, never to be seen again.

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