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New Trade Zone
Trade Zone is now live
Use the new Trade Zone for auctions and instant-price trades so Pokemon and item offers are easy to find.
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Audra
in Resolved General Support

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I bought 2 xp boosts earlier today along with a membership token, i got the token but still dont have the xp boosts. I bought them around 130/200 p.m. est. I'm not sure if i'm supposed to wait on those longer

I bought 2 xp boosts earlier today along with a membership token, i got the token but still dont have the xp boosts. I bought them around 130/200 p.m. est. I'm not sure if i'm supposed to wait on those longer

Hi there. Sorry for the inconvenience. I've gone over and checked your inventory and it seems as if your EXP Boosts are indeed there, so there is nothing to worry about. This is simply a visual glitch caused by the new client, and will be fixed in due time with a new client that will be released in the near future. You can keep an eye out in #announcements of our Official PRO Discord for when it's fixed.

 

Let me know if you need anything else.

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  • Author

Okay Thank You

Okay Thank You

I'll let you know once the update has been released. Sorry once again.

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♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡

 

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  • Author

I can actually see my bonus xp in my backpack now but i cant use them

I can actually see my bonus xp in my backpack now but i cant use them

Hi there. Sorry for the inconvenience. I've gone ahead and forwarded the issue to our Developers and will have it looked into. Please be patient as you wait for a response once again. Do note that PRO Staff are simply volunteers and act in their own time.

 

Really sorry once again for this bug.

Fluffles_Sig_Toge_Lurk_2.png

♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡

 

Please do not contact staff members for private support.

Share your questions on the forums, as they can then be of use to others.

Unsolicited messages will be sent to the Black Forest, never to be seen again.

  • Author

It's okay I understand that too I more wanted to update you guys on my issue. Besides, it's not a game breaking problem so I can still play.

It's okay I understand that too I more wanted to update you guys on my issue. Besides, it's not a game breaking problem so I can still play.

Hi there. This has been reported and fixed. It should be usable in the next server restart and crash. Could you please try this later after this has happened and let me know if you can use it then?

Fluffles_Sig_Toge_Lurk_2.png

♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡

 

Please do not contact staff members for private support.

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  • Author

It works now thank you

It works now thank you

Glad to hear that your issue has been resolved. If you have any further questions, please don't hesitate to ask. With that said, will now be locking this thread.

 

Good luck and have a great day!

Fluffles_Sig_Toge_Lurk_2.png

♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡

 

Please do not contact staff members for private support.

Share your questions on the forums, as they can then be of use to others.

Unsolicited messages will be sent to the Black Forest, never to be seen again.

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