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Can not log in

Hakuuchiha
in Resolved General Support

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Hi there. Could you please try to connect using a VPN or a proxy? This should allow you to be able to get on the server.

 

Let me know if you need anything else.

 

Using a vpn worked but I didn't have to use one before the recent update.

  • Author

Agh, I've tried everything. I'm in the log in screen. It just wont comment. Still says "can not connect to server" after inserting the user id and password. I have great connection, fast network

Using a vpn worked but I didn't have to use one before the recent update.

Hi there. Unfortunately, this is an issue with your connect. For now, you'll have to keep using a VPN in order to play. Nevertheless, when your internet is more stable, you should be able to log in again normally. Try to give it a few days and try again, normally it should fix itself in a few days.

 

Agh, I've tried everything. I'm in the log in screen. It just wont comment. Still says "can not connect to server" after inserting the user id and password. I have great connection, fast network

Hi there. As stated previously, can you please use a VPN in order to connect to the server? This should temporarily fix your issue.

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