Triquetrum Posted November 6, 2018 Share Posted November 6, 2018 (edited) I buy a cleffa and i evolved it 1 time to clefairy. when im try to use move relearner its kinda buggy. all moves seems grey, chat went down, even esc is not usefull. idk why. every other clefairys of mine(low levels) dont have a bug. and other pokes dont have the bug too. I tried on my phone and still the same bug im trying to learn cosmic power and moonblast and delete copycat and sing. so can staff manually help me with this :) edit: 2 players from help tried for that poke too. their game crashes too Edited November 7, 2018 by triquetrum Link to comment Share on other sites More sharing options...
Triquetrum Posted November 7, 2018 Author Share Posted November 7, 2018 Up :( please help me :) Link to comment Share on other sites More sharing options...
Fluffles Posted November 7, 2018 Share Posted November 7, 2018 I buy a cleffa and i evolved it 1 time to clefairy. when im try to use move relearner its kinda buggy. all moves seems grey, chat went down, even esc is not usefull. idk why. every other clefairys of mine(low levels) dont have a bug. and other pokes dont have the bug too. I tried on my phone and still the same bug im trying to learn cosmic power and moonblast and delete copycat and sing. so can staff manually help me with this :) edit: 2 players from help tried for that poke too. their game crashes too Hi there. Before anything, could you please tell me your Operating system? (Windows 32/64, Mac, or Android)? Looking forward to your response. ♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡ Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Unsolicited messages will be sent to the Black Forest, never to be seen again. Link to comment Share on other sites More sharing options...
Triquetrum Posted November 7, 2018 Author Share Posted November 7, 2018 win64. but i tried on android too. both are bugged. and some players from help chat tried it too. its the same bug again Link to comment Share on other sites More sharing options...
Fluffles Posted November 7, 2018 Share Posted November 7, 2018 win64. but i tried on android too. both are bugged. and some players from help chat tried it too. its the same bug again Hi there. Sorry for the inconvenience. I've asked a developer to look into your issue, and I'm glad to inform you that it should be fixed in the next client update. However, there is no estimated time as to when this will be released. You can keep an eye out in #announcements of our Official PRO Discord for when it's fixed. I'm also really sorry for the kick, it was needed to look into your account further. In the mean time, I hope you continue to enjoy PRO. ♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡ Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Unsolicited messages will be sent to the Black Forest, never to be seen again. Link to comment Share on other sites More sharing options...
Triquetrum Posted November 7, 2018 Author Share Posted November 7, 2018 thanks ^^ Link to comment Share on other sites More sharing options...
Fluffles Posted November 8, 2018 Share Posted November 8, 2018 thanks ^^ You're welcome. Really sorry for the inconvenience once again. Please stay tuned in #announcements of our Official PRO Discord for further announcements. I'll also reply once again once the client is released to let you know! ♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡ Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Unsolicited messages will be sent to the Black Forest, never to be seen again. Link to comment Share on other sites More sharing options...
Triquetrum Posted November 10, 2018 Author Share Posted November 10, 2018 It is fixed. Ty for your help fluffles Link to comment Share on other sites More sharing options...
Fluffles Posted November 10, 2018 Share Posted November 10, 2018 It is fixed. Ty for your help fluffles Glad to hear that your issue has been resolved. If you have any further questions, please don't hesitate to ask. With that said, will now be locking this thread. Good luck and have a great day! ♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡ Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Unsolicited messages will be sent to the Black Forest, never to be seen again. Link to comment Share on other sites More sharing options...
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