Xtrix Posted November 8, 2018 Share Posted November 8, 2018 I can not enter the silver server, the gold usually enters to which this is due? I'm just me? Link to comment Share on other sites More sharing options...
Fluffles Posted November 8, 2018 Share Posted November 8, 2018 I can not enter the silver server, the gold usually enters to which this is due? I'm just me? Hi there. Could you first try to completely close the client and try again? If this doesn't work, could you please delete all your PRO Files and reinstall the new client found here? Let me know if this fixes your issue. ♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡ Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Unsolicited messages will be sent to the Black Forest, never to be seen again. Link to comment Share on other sites More sharing options...
Xtrix Posted November 8, 2018 Author Share Posted November 8, 2018 What I have tried to do and keeps giving me the connection is lost is not done, I'm downloading the client for another pc Link to comment Share on other sites More sharing options...
Xtrix Posted November 8, 2018 Author Share Posted November 8, 2018 I will unload the client for this pc in 64 bit and for the other in 32 bit if I do not have success I notice it. Link to comment Share on other sites More sharing options...
Xtrix Posted November 8, 2018 Author Share Posted November 8, 2018 what surprises me most is that the server gold enters normally but the silver tells me lost connection and it is not my account because in my smurf the same thing happens Link to comment Share on other sites More sharing options...
Fluffles Posted November 8, 2018 Share Posted November 8, 2018 what surprises me most is that the server gold enters normally but the silver tells me lost connection and it is not my account because in my smurf the same thing happens Hi there. Sorry for the inconvenience. Could you please try to join the server whilst using a VPN or Proxy? This may help you solve your issue. Let me know if this helps. ♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡ Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Unsolicited messages will be sent to the Black Forest, never to be seen again. Link to comment Share on other sites More sharing options...
Xtrix Posted November 8, 2018 Author Share Posted November 8, 2018 Now if I can, I do not understand why I get that error with the silver server at certain times of the day , if it happens again I'll use vpn to see if it comes in, but I'll post the problem again thanks Link to comment Share on other sites More sharing options...
Fluffles Posted November 8, 2018 Share Posted November 8, 2018 Now if I can, I do not understand why I get that error with the silver server at certain times of the day , if it happens again I'll use vpn to see if it comes in, but I'll post the problem again thanks Glad to hear that your issue has been resolved. If you have any further questions, please don't hesitate to ask. With that said, will now be locking this thread. Good luck and have a great day! ♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡ Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Unsolicited messages will be sent to the Black Forest, never to be seen again. Link to comment Share on other sites More sharing options...
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