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Character Avatar Issue?

Thanatosxix
in Resolved General Support

Featured Replies

Hi could someone assist me please? Since the Halloween update I havent able to see the character models for anything(Player/NPC and Pokemon). I have a screenshot below.

dv.thumb.PNG.de7c735fa909496ef332c44e2d39d2df.PNG

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    • Like 1
    Hi could someone assist me please? Since the Halloween update I havent able to see the character models for anything(Player/NPC and Pokemon). I have a screenshot below.

    Hi there. Sorry for the inconvenience. Before anything, could you please delete all your PRO Files and reinstall the new client found here? Do note that this error is caused by having a rather old system. You can try to update your graphical drivers and operating system in the mean time, while we look into getting a fix for this issue.

     

    Let me know if you need anything else.

    Fluffles_Sig_Toge_Lurk_2.png

    ♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡

     

    Please do not contact staff members for private support.

    Share your questions on the forums, as they can then be of use to others.

    Unsolicited messages will be sent to the Black Forest, never to be seen again.

    • Author

    It hasn't helped but thank you for trying. Please let me know when it has been resolved.

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    • Like 1
    • 3 weeks later...
    It hasn't helped but thank you for trying. Please let me

     

    Hi could someone assist me please? Since the Halloween update I havent able to see the character models for anything(Player/NPC and Pokemon). I have a screenshot below.

    This same thing is happening to me also...

    Nanase

     

     

     

     

     

     

     

     

    It hasn't helped but thank you for trying. Please let me know when it has been resolved.

    Hi there. Sorry for the inconvenience. The new client is now out. If you haven't updated your client you'll have to download the latest update here! Could you please let me know if the issue is now fixed for you?

     

    Looking forward to your response.

    Fluffles_Sig_Toge_Lurk_2.png

    ♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡

     

    Please do not contact staff members for private support.

    Share your questions on the forums, as they can then be of use to others.

    Unsolicited messages will be sent to the Black Forest, never to be seen again.

    •
    • Like 1
    Hi there. Sorry for the inconvenience. The new client is now out. If you haven't updated your client you'll have to download the latest update here! Could you please let me know if the issue is now fixed for you?

     

    Looking forward to your response.

    Thanks Fluffles. The issue is now fixed thanks to the new client.

    Nanase

     

     

     

     

     

     

     

     

    Thanks Fluffles. The issue is now fixed thanks to the new client.

    Glad to hear that your issue has been resolved. If you have any further questions, please don't hesitate to ask. With that said, will now be locking this thread.

     

    Good luck and have a great day!

    Fluffles_Sig_Toge_Lurk_2.png

    ♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡

     

    Please do not contact staff members for private support.

    Share your questions on the forums, as they can then be of use to others.

    Unsolicited messages will be sent to the Black Forest, never to be seen again.

    Guest
    This topic is now closed to further replies.
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