Aracnofobia Posted November 19, 2018 Share Posted November 19, 2018 Hi, i have 8 hors trying to login on silver server and ever say me connection lost, but i can enter on gold server, i restar all my conecctions, reinstall the game, and idk i need to play, maybe are my connection but not is, i give my account a my sister in another country and she can enter whit my character on silver server... someone can help me whit this please? 2 Link to comment Share on other sites More sharing options...
Lor Posted November 19, 2018 Share Posted November 19, 2018 Plz blurr your password now people are gonna try hacking into your account. Link to comment Share on other sites More sharing options...
Fluffles Posted November 19, 2018 Share Posted November 19, 2018 Hi, i have 8 hors trying to login on silver server and ever say me connection lost, but i can enter on gold server, i restar all my conecctions, reinstall the game, and idk i need to play, maybe are my connection but not is, i give my account a my sister in another country and she can enter whit my character on silver server... someone can help me whit this please? [ATTACH=full]54538[/ATTACH] Hi there. Sorry for the inconvenience. Could you please try to restart your router or internet connection? Also, please check with the following questions. ▪︎ Are you using Proxy? Try not using it, and then test again ▪︎ Are you trying to play at home/work/school? Your school/work or any public connection, they could have had their IP blocked already or be blocking the game on their network, you would need to ask them to find if that's the case It could also be your provider blocking the game, which case you could try contacting your internet provider to try and get it unblocked as seen in this post You could also use a VPN although you should check you're allowed first. ♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡ Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Unsolicited messages will be sent to the Black Forest, never to be seen again. Link to comment Share on other sites More sharing options...
Aracnofobia Posted November 19, 2018 Author Share Posted November 19, 2018 Hi there. Sorry for the inconvenience. Could you please try to restart your router or internet connection? Also, please check with the following questions. Hi i dont use proxy or vpn, i ever play in my house and this mornig i can enter, but later bigining this problem, and its in all my computers and android dispositives, i can enter on silver server, only let me enter on gold, and i use my sister account and i cant enter on silver server... 1 Link to comment Share on other sites More sharing options...
Fluffles Posted November 19, 2018 Share Posted November 19, 2018 Hi i dont use proxy or vpn, i ever play in my house and this mornig i can enter, but later bigining this problem, and its in all my computers and android dispositives, i can enter on silver server, only let me enter on gold, and i use my sister account and i cant enter on silver server... Hi there. Could you please try to use a VPN? This should allow you to enter the server. Let me know if you need anything else. ♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡ Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Unsolicited messages will be sent to the Black Forest, never to be seen again. Link to comment Share on other sites More sharing options...
Assassin Posted May 19, 2019 Share Posted May 19, 2019 Connection to server Silver is bad allways lost 20-30 time per day . while server Gold is very good . but now how to play when i donate for item in Silver but just can play in Gold . You must fix this please ! Link to comment Share on other sites More sharing options...
Linkondanab Posted May 19, 2019 Share Posted May 19, 2019 yeah me too server silver =/ Link to comment Share on other sites More sharing options...
Sundrean Posted May 19, 2019 Share Posted May 19, 2019 I am facing same problem scince morning 1 Link to comment Share on other sites More sharing options...
Clay27 Posted May 19, 2019 Share Posted May 19, 2019 Ya same problem Link to comment Share on other sites More sharing options...
Quant Posted May 19, 2019 Share Posted May 19, 2019 Currently having the same issue :( Link to comment Share on other sites More sharing options...
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