Keziky Posted November 21, 2018 Share Posted November 21, 2018 When I insert my username and password on the pro launcher it gives me the "invalid username or pasword" line, but it works when I use it for the forums. Can a staff assist me? Link to comment Share on other sites More sharing options...
Piine Posted November 21, 2018 Share Posted November 21, 2018 Hello! I see you are having issues trying to gain access to the game. May I ask which server you are trying to login to? If assuming Silver, if you haven't log in for quite a while *(back when the servers were called Red and Blue), did you merge your account before hand? Link to comment Share on other sites More sharing options...
Keziky Posted November 21, 2018 Author Share Posted November 21, 2018 Hello! I see you are having issues trying to gain access to the game. May I ask which server you are trying to login to? If assuming Silver, if you haven't log in for quite a while *(back when the servers were called Red and Blue), did you merge your account before hand? I'm trying to log into gold. Link to comment Share on other sites More sharing options...
Fluffles Posted November 21, 2018 Share Posted November 21, 2018 I'm trying to log into gold. Hello there! If you are still getting an "Invalid Password" error, please be sure to change your password here. Don't forget it has to be Alphanumerical as well. It is important to change your password on the Dashboard rather than the forums since they differ. Let me know if you need anything else. ♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡ Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Unsolicited messages will be sent to the Black Forest, never to be seen again. Link to comment Share on other sites More sharing options...
Keziky Posted November 21, 2018 Author Share Posted November 21, 2018 Hello there! If you are still getting an "Invalid Password" error, please be sure to change your password here. Don't forget it has to be Alphanumerical as well. It is important to change your password on the Dashboard rather than the forums since they differ. Let me know if you need anything else. Thank you so much! ;D Link to comment Share on other sites More sharing options...
Fluffles Posted November 21, 2018 Share Posted November 21, 2018 Thank you so much! ;D Glad to hear that your issue has been resolved. If you have any further questions, please don't hesitate to ask. With that said, will now be locking this thread. Good luck and have a great day! ♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡ Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Unsolicited messages will be sent to the Black Forest, never to be seen again. Link to comment Share on other sites More sharing options...
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