Endahh Posted November 23, 2018 Share Posted November 23, 2018 (edited) Hi I stopped playing the game months ago and was originally on the blue server, and when I came back to the game I accidentally merged my progress over to the gold server not knowing that it would reset my account. If there is anyway that someone can help me it would be greatly appreciated. I have not played on the gold server or made any trades. Thanks. Edited November 23, 2018 by Endahh Link to comment Share on other sites More sharing options...
Fluffles Posted November 23, 2018 Share Posted November 23, 2018 Hi I stopped playing the game months ago and was originally on the blue server, and when I came back to the game I accidentally merged my progress over to the gold server not knowing that it would reset my account. If there is anyway that someone can help me it would be greatly appreciated. I have not played on the gold server or made any trades. Thanks. Hello there! Upon checking, I see that your progress on the Blue Server. It is correct that you have to merge, but it seems as if you have picked the Red server as your main server instead. Nevertheless, I can request to have your account unmerged, but please be sure to choose the correct server as your main server because we will not be unmerging your account for you again if you fail to do so. Please be patient as you wait to be unmerged. I recommend that you don't make any trades on your Silver account as well as that would make it so we cannot carry on with the unmerge. Also, there is no ETA as to when your account will be unmerged as our Developers may be busy. ♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡ Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Unsolicited messages will be sent to the Black Forest, never to be seen again. Link to comment Share on other sites More sharing options...
Endahh Posted November 23, 2018 Author Share Posted November 23, 2018 No problem I can wait. Thanks. Link to comment Share on other sites More sharing options...
Endahh Posted November 24, 2018 Author Share Posted November 24, 2018 (edited) Everything is working fine now thank you. Edited November 24, 2018 by Endahh Link to comment Share on other sites More sharing options...
Fluffles Posted November 24, 2018 Share Posted November 24, 2018 Everything is working fine now thank you. Glad to hear that your issue has been resolved. If you have any further questions, please don't hesitate to ask. With that said, will now be locking this thread. Good luck and have a great day! ♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡ Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Unsolicited messages will be sent to the Black Forest, never to be seen again. Link to comment Share on other sites More sharing options...
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