Hello PRO Staff!

My problem is that i cannot login to Silver server, but if i tried gold it logs in. I do not know problem. Please help me fix it. If i tried logging in Silver it says, Connecting to Server, then Logging... after Connection lost. I can't play.. help!

Hello PRO Staff!

My problem is that i cannot login to Silver server, but if i tried gold it logs in. I do not know problem. Please help me fix it. If i tried logging in Silver it says, Connecting to Server, then Logging... after Connection lost. I can't play.. help!

Hi there. Sorry for the inconvenience. Before anything, could you please try to restart your router/internet connection and try to connect to the server again? If this doesn't fix things for you, please check with the following questions.

▪︎ Are you using Proxy?

Try not using it, and then test again

 

▪︎ Are you trying to play at home/work/school?

Your school/work or any public connection, they could have had their IP blocked already or be blocking the game on their network, you would need to ask them to find if that's the case

 

It could also be your provider blocking the game, which case you could try contacting your internet provider to try and get it unblocked as seen in this post

You could also use a VPN although you should check you're allowed first.

 

Let me know if you need anything else.

It helped Thanks Staff :)

It helped Thanks Staff :)

Glad to hear that your issue has been resolved. If you have any further questions, please don't hesitate to ask. With that said, will now be locking this thread.

 

Good luck and have a great day!