Alrysu Posted November 29, 2018 Share Posted November 29, 2018 Hello, upon seeing that I needed to merge old account to get to the Silver Server I went to the website to merge it, I noticed that I didn't have any progress on the Red Server and some progress on the Blue Server and since I wanted to start a new fresh game I picked the Red Server. I login in the Silver Server and everything seemed to have worked, however when I spawned I noticed that I had my party from the Blue Server, actually I had pretty much everything aside from the story progress transfered from Blue, and from what I understood the game didn't really like that I started a new game with a party because Oak won't give me anything and I can't get out of Pallet Town because I need to check the Eevee that isn't there anymore, can you help me ? Thanks. Link to comment Share on other sites More sharing options...
Fluffles Posted November 29, 2018 Share Posted November 29, 2018 Hello, upon seeing that I needed to merge old account to get to the Silver Server I went to the website to merge it, I noticed that I didn't have any progress on the Red Server and some progress on the Blue Server and since I wanted to start a new fresh game I picked the Red Server. I login in the Silver Server and everything seemed to have worked, however when I spawned I noticed that I had my party from the Blue Server, actually I had pretty much everything aside from the story progress transfered from Blue, and from what I understood the game didn't really like that I started a new game with a party because Oak won't give me anything and I can't get out of Pallet Town because I need to check the Eevee that isn't there anymore, can you help me ? Thanks. Hi there. Sorry for the inconvenience. This isn't really meant to be a way for you to restart the story as this affects the different quests and permissions in PRO. Nevertheless, I can offer you an unmerge if you'd like to continue your progress on Blue. It won't make too much of a difference as you only have 5 hours on it and only have the Boulder Badge. Would you like that? Looking forward to your response. ♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡ Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Unsolicited messages will be sent to the Black Forest, never to be seen again. Link to comment Share on other sites More sharing options...
Alrysu Posted November 29, 2018 Author Share Posted November 29, 2018 Hello, even though I would have preferred to start from the beginning again, I'm OK with merging Blue with Silver, so could you unmerge Red please ? Thanks. Link to comment Share on other sites More sharing options...
Fluffles Posted November 29, 2018 Share Posted November 29, 2018 Hello, even though I would have preferred to start from the beginning again, I'm OK with merging Blue with Silver, so could you unmerge Red please ? Thanks. Alright, I've forwarded your request to an Admin. Please be patient as you wait to be unmerged. I recommend that you don't make any trades on your Silver account as well as that would make it so we cannot carry on with the unmerge. Also, there is no ETA as to when your account will be unmerged as our Developers may be busy. Let me know if you need anything else. ♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡ Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Unsolicited messages will be sent to the Black Forest, never to be seen again. Link to comment Share on other sites More sharing options...
Alrysu Posted November 30, 2018 Author Share Posted November 30, 2018 Hello, I merged Blue and everything is working normally now, thank you for helping me. Link to comment Share on other sites More sharing options...
Fluffles Posted December 1, 2018 Share Posted December 1, 2018 Hello, I merged Blue and everything is working normally now, thank you for helping me. Glad to hear that your issue has been resolved. If you have any further questions, please don't hesitate to ask. With that said, will now be locking this thread. Good luck and have a great day! ♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡ Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Unsolicited messages will be sent to the Black Forest, never to be seen again. Link to comment Share on other sites More sharing options...
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