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Gold server

Pettrol
in Resolved General Support

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I having a problem in Gold server i cant open the game while silver server is opening...

I having a problem in Gold server i cant open the game while silver server is opening...

Hey PETTROL,

 

I'm sorry for this inconvenience.

We had a small down time on the Golden server, can you try to login again?

 

In case it should not work, can you re-install the latest client? Make sure to delete all previous PRO versions before you install a new.

Let me know your results.

 

Regards Xylos

Staff does not give any private support in personal messages. Please use the proper forum instead.

General Support|Ban Appeals|Bug Resolution

I having a problem in Gold server i cant open the game while silver server is opening...

Hi there. Sorry for the inconvenience. Could you please check

▪︎ Are you using Proxy?

Try not using it, and then test again

 

▪︎ Are you trying to play at home/work/school?

Your school/work or any public connection, they could have had their IP blocked already or be blocking the game on their network, you would need to ask them to find if that's the case

 

It could also be your provider blocking the game, which case you could try contacting your internet provider to try and get it unblocked as seen in this post

You could also use a VPN although you should check you're allowed first.

with the following questions?

Fluffles_Sig_Toge_Lurk_2.png

♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡

 

Please do not contact staff members for private support.

Share your questions on the forums, as they can then be of use to others.

Unsolicited messages will be sent to the Black Forest, never to be seen again.
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