Floresta Posted December 2, 2018 Share Posted December 2, 2018 Quise volver a jugar con mi cuenta llamada FLORESTA creada en el año 2016 que tenia de todo y resulta que no existe mas nada la cuenta existe y todo el progreso que tenía en el juego se perdió alguien me puede explicar que pasó ? caso contrario no jugaré todo de nuevo :S Link to comment Share on other sites More sharing options...
Administrator Shinohara Posted December 2, 2018 Administrator Share Posted December 2, 2018 Quise volver a jugar con mi cuenta llamada FLORESTA creada en el año 2016 que tenia de todo y resulta que no existe mas nada la cuenta existe y todo el progreso que tenía en el juego se perdió alguien me puede explicar que pasó ? caso contrario no jugaré todo de nuevo :S Hi @floresta ! We're sorry for the inconvenience. We would like to inform you that Red server has now merged with the Blue server to form the Silver server and the Yellow server has now been renamed as the Gold server. To get back your progress you have to log in the DASHBOARD and merge your accounts. Please, remember to select the correct server as your main server. I can see that, on this account, you have 667 hours of playtime on the Blue Server, that means that your progress is there and you will have to choose the Blue Server as your main. Also, please be sure to read the EVERYTHING ABOUT THE MERGE for questions you may have as well as if you encounter issues whilst merging. Remember to download also the latest client, which you can download from here PRO DOWNLOAD PAGE Let me know if you have been successful in solving your issue and if you have any further questions. Have a wonderful day ! Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Link to comment Share on other sites More sharing options...
Floresta Posted December 2, 2018 Author Share Posted December 2, 2018 Thx closed thread :D Link to comment Share on other sites More sharing options...
Administrator Shinohara Posted December 2, 2018 Administrator Share Posted December 2, 2018 Thx closed thread :D I'm happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now lock the thread. Have a wonderful day and welcome back on PRO ! Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Link to comment Share on other sites More sharing options...
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