Drojal Posted December 4, 2018 Share Posted December 4, 2018 Hello! I have faced a bug in the bag, while I can't scroll down to use items that I want, while I'm at a battle and for this reason I have lost a lot of battles. Even if I re-log in, it doesn't being repaired. You can see the bug in the image that I have attached. I hope that you can fix it as soon as possible. Thank you in advance! Link to comment Share on other sites More sharing options...
Xylos Posted December 4, 2018 Share Posted December 4, 2018 Hello! I have faced a bug in the bag, while I can't scroll down to use items that I want, while I'm at a battle and for this reason I have lost a lot of battles. Even if I re-log in, it doesn't being repaired. You can see the bug in the image that I have attached. I hope that you can fix it as soon as possible. Thank you in advance! Hey Drojal, I'm sorry for this inconvenience. The bug is known and being worked on, but I can't give you an ETA as it is currently not a main prior to fix it. You should still be able to scroll with your mouse wheel up and down. Additionally, if the bug is really permanent for you, you can try to re-install the game. Make sure to delete all previous PRO versions before you do so. Let me know if it worked, if not, I will keep you up to date regarding a fix. Regards Xylos Staff does not give any private support in personal messages. Please use the proper forum instead. General Support|Ban Appeals|Bug Resolution Link to comment Share on other sites More sharing options...
Drojal Posted December 4, 2018 Author Share Posted December 4, 2018 Hey Drojal, I'm sorry for this inconvenience. The bug is known and being worked on, but I can't give you an ETA as it is currently not a main prior to fix it. You should still be able to scroll with your mouse wheel up and down. Additionally, if the bug is really permanent for you, you can try to re-install the game. Make sure to delete all previous PRO versions before you do so. Let me know if it worked, if not, I will keep you up to date regarding a fix. Regards Xylos Thank you for the information. Besides the mouse wheel, I can use the left click too, now. I don't know if you fixed it and now itr works or the reason is something else. If I face it again, I will reply to you here. Link to comment Share on other sites More sharing options...
Xylos Posted December 4, 2018 Share Posted December 4, 2018 Okay. No, we didn't fix anything yet. It seems that it appears only some times. Staff does not give any private support in personal messages. Please use the proper forum instead. General Support|Ban Appeals|Bug Resolution Link to comment Share on other sites More sharing options...
Drojal Posted December 5, 2018 Author Share Posted December 5, 2018 Okay. No, we didn't fix anything yet. It seems that it appears only some times. Again I'm facing the same problem, but it's ok. I will wait 'till you fix it. I mention it, because my mouse's wheel doesn't work properly. 1 Link to comment Share on other sites More sharing options...
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