Error Patch

[Xeneria]

Hello, after trying everything you proposed to resolve the problem, I can't play.

Attached, a copy of my error report

'something went very wrong"

patcherError.txt

[Xylos]

Hello, after trying everything you proposed to resolve the problem, I can't play.

Attached, a copy of my error report

'something went cery wrong"

 

Hey Xeneria,

 

I'm sorry for this inconvenience.

Thanks for the error log!

Please try to start PRO as Administrator and without real time virus protection. Adding PRO to your virus and firewall exceptions may also help.

In case it should still not work, please reinstall the whole client. Make sure to delete all previous PRO versions before you do so.

 

If that should not help at all, can you post a new error log in case it is different in any way?

 

Let me know the result.

[Ninetalesyue]

i have this problem with patch can you help me please???

[Xylos]

i have this problem with patch can you help me please:ChikoritaWTF:[ATTACH=full]58528[/ATTACH]

 

Hey,

 

I'm sorry for this inconvenience.

Please try to do following steps which usually help to get rid of the problem:

• run PRO as Administrator
  
• re-download PRO at our Download page, before you do, make sure to delete all previous PRO versions
  
• install the latest version of .NET Framework on your device
  
• put all PRO Files in a folder and not directly in your drive
  
• restart your computer
  
• add pro as exception to your firewall and virus protection
  
• disable your real time virus protection for the time the client updates
  

Let me know if it works.

Anyway, if you have a new problem and couldn't find a solution for it, please create a new topic and don't post on already existing ones to guarantee a personal help and do not interupt other topics. :)

 

Kind regards Xylos