Hey! I'm having issues in logging into Silver server(my main server).When i press "Login Silver" the message of "logging in" shows but then suddenly changes to "Conncetion lost".

I tried multiply times,I downloaded and installed the client again also checked my internet connection(no problem with that) so guide me on what to do...

Btw, I can login into Gold server without any problem, the problem is with Silver one.

 

I've attached the screenshots too :)

Hey! I'm having issues in logging into Silver server(my main server).When i press "Login Silver" the message of "logging in" shows but then suddenly changes to "Conncetion lost".

I tried multiply times,I downloaded and installed the client again also checked my internet connection(no problem with that) so guide me on what to do...

Btw, I can login into Gold server without any problem, the problem is with Silver one.

 

I've attached the screenshots too :)

 

Hi @Grimexon !

 

I'm sorry for the inconvenience.

Could you please try to restart and reset your router and internet connection and let me know if it works? If not, please check with the following questions.

▪︎ Are you using Proxy?

Try not using it, and then test again

 

▪︎ Are you trying to play at home/work/school?

Your school/work or any public connection, they could have had their IP blocked already or be blocking the game on their network, you would need to ask them to find if that's the case

 

It could also be your provider blocking the game, which case you could try contacting your internet provider to try and get it unblocked as seen in this post

You could also use a VPN although you should check you're allowed first.

 

Looking to your reply.

Hi @Grimexon !

 

I'm sorry for the inconvenience.

Could you please try to restart and reset your router and internet connection and let me know if it works? If not, please check with the following questions.

 

 

Looking to your reply.

Thanks!!! saviour... ;)

That restarting the router thing worked,The problem is solved now :)

Thanks!!! saviour... ;)

That restarting the router thing worked,The problem is solved now :)

 

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask.

With that said, i will now lock the thread.

Have a wonderful day !