Toiladanhp Posted December 11, 2018 Share Posted December 11, 2018 My computer can play WOWS, CSGO, Bns. I very sure my computer totally fine :< but when i login to game with Client it black scene all day. This happening 2days Link to comment Share on other sites More sharing options...
Administrator Shinohara Posted December 11, 2018 Administrator Share Posted December 11, 2018 [ATTACH=full]57557[/ATTACH] My computer can play WOWS, CSGO, Bns. I very sure my computer totally fine :< but when i login to game with Client it black scene all day. This happening 2days Hi @toiladanhp ! I'm sorry for the inconvenience. Could you please try the following: Delete all your PRO Files and reinstall the new client found here Restart your computer Run the program as Administrator Disable your Firewall and Reinstall. Put all PRO Files in a folder and not directly in your drive. Please attach screenshot of folder path if this doesn't fix it. Install .NET Framework 4.0 if client closes but patcher doesn't open. Please, let me know if you have been successful in solving your issue. Have a great day ! Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Link to comment Share on other sites More sharing options...
Toiladanhp Posted December 11, 2018 Author Share Posted December 11, 2018 Hi @toiladanhp ! I'm sorry for the inconvenience. Could you please try the following: Delete all your PRO Files and reinstall the new client found here Restart your computer Run the program as Administrator Disable your Firewall and Reinstall. Put all PRO Files in a folder and not directly in your drive. Please attach screenshot of folder path if this doesn't fix it. Install .NET Framework 4.0 if client closes but patcher doesn't open. Please, let me know if you have been successful in solving your issue. Have a great day ! I play in PC bang i cant rs Pc. And The rest solution i try all. None work Link to comment Share on other sites More sharing options...
Toiladanhp Posted December 13, 2018 Author Share Posted December 13, 2018 Nothing Work. Pls Fix soon Link to comment Share on other sites More sharing options...
Administrator Shinohara Posted December 13, 2018 Administrator Share Posted December 13, 2018 (edited) [ATTACH=full]57588[/ATTACH] I play in PC bang i cant rs Pc. And The rest solution i try all. None work Hi again @toiladanhp ! I'm sorry again for the inconvenience. Could you please try to create a folder in your documents and put into all the files except the .ZIP? Please, do not use your DISK D for running PRO, but use instead the local disk C. In this case try with the documents folder of the local disc C. If that should not work, could you please check if you meet the requirements to play the game: Operating Systems: Windows 7+, Mac OS X 10.7+, Ubuntu 10.10+. Graphics Card: DX9 (shader model 3.0) capabilities; generally everything made since 2004 should work. CPU Speed: 2Ghz+ Processor recommended. Ram: 2GB+ recommended. Looking to your reply, have a wonderful day ! Edited December 13, 2018 by Shinohara Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Link to comment Share on other sites More sharing options...
Toiladanhp Posted December 13, 2018 Author Share Posted December 13, 2018 Hi again @toiladanhp ! I'm sorry again for the inconvenience. Could you please try to create a folder in your documents and put into all the files except the .ZIP? Please, do not use your DISK D for running PRO, but use instead the local disk C. In this case try with the documents folder of the local disc C. If that should not work, could you please check if you meet the requirements to play the game: Looking to your reply, have a wonderful day ! Still not work :< Link to comment Share on other sites More sharing options...
Toiladanhp Posted December 13, 2018 Author Share Posted December 13, 2018 i cant play on Client about 4days :< I play in Nox that was not comfortable. Pls fix this soon, many player in VietNam meet this problem too Link to comment Share on other sites More sharing options...
Administrator Shinohara Posted December 14, 2018 Administrator Share Posted December 14, 2018 i cant play on Client about 4days :< I play in Nox that was not comfortable. Pls fix this soon, many player in VietNam meet this problem too Hi again @toiladanhp ! I'm sorry for the inconvenience. Could you please try the following procedure in the given order: Delete all your PRO Files (.zip and trash bin too) Download and run CCLEANER to be sure to delete any remaining file (temporary files too) Disable your Firewall and Antivirus Install the latest version of .NET Framework Update your graphic drivers and operative system Restart your computer Download the latest version of the client from here: PRO DOWNLOAD PAGE Run the program as Administrator You may create a new folder in the 'Downloads folder' containing all the files except the .zip and then running it as administrator. Please, be sure to accurately try the procedure in the given order to make sure everything is being done in the correct way. Looking to your reply, have a wonderful day ! Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Link to comment Share on other sites More sharing options...
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