Blackhalloween Posted December 14, 2018 Share Posted December 14, 2018 My character in silver server get stucked inside dr. oak's lab. Whenever I speak to him no dialogue appears and when I try to bypass that and head straight for selecting a starter pokemon, dr. oak's tell me that I should speak to him first so now I am stuck at that scenario. I tried also leaving the room but it's notify me that I should select a starter pokemon first. Link to comment Share on other sites More sharing options...
Fluffles Posted December 16, 2018 Share Posted December 16, 2018 My character in silver server get stucked inside dr. oak's lab. Whenever I speak to him no dialogue appears and when I try to bypass that and head straight for selecting a starter pokemon, dr. oak's tell me that I should speak to him first so now I am stuck at that scenario. I tried also leaving the room but it's notify me that I should select a starter pokemon first. Hi there. Unfortunately, you may have been apart of a wipe that happened in the past. Your account would’ve been wiped if it was inactive for a year and had less than 10 hours on it. This was done to stabilize the server due to numerous crashes. Since account was wiped, then we wouldn’t be able to retrieve your data. In this case, we may be able to offer you an account reset. Are you interested in taking this offer? Your Silver account will have 80 coins on it. Looking forward to your response. ♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡ Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Unsolicited messages will be sent to the Black Forest, never to be seen again. Link to comment Share on other sites More sharing options...
Blackhalloween Posted December 17, 2018 Author Share Posted December 17, 2018 Hi there. Unfortunately, you may have been apart of a wipe that happened in the past. Your account would’ve been wiped if it was inactive for a year and had less than 10 hours on it. This was done to stabilize the server due to numerous crashes. Since account was wiped, then we wouldn’t be able to retrieve your data. In this case, we may be able to offer you an account reset. Are you interested in taking this offer? Your Silver account will have 80 coins on it. Looking forward to your response. Yes it seems thats the only way Link to comment Share on other sites More sharing options...
Fluffles Posted December 17, 2018 Share Posted December 17, 2018 Yes it seems thats the only way Hi there. I've forwarded your request to our Administrators. I'll let you know once it's been done. Sorry for the inconvenience once again. Please be patient as you wait for a response as our Admins may be busy. Let me know if you need anything else. ♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡ Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Unsolicited messages will be sent to the Black Forest, never to be seen again. Link to comment Share on other sites More sharing options...
Blackhalloween Posted December 17, 2018 Author Share Posted December 17, 2018 Hi there. I've forwarded your request to our Administrators. I'll let you know once it's been done. Sorry for the inconvenience once again. Please be patient as you wait for a response as our Admins may be busy. Let me know if you need anything else. There's a fault also on my part because I stop playing pokemon revolution online for almost a year now due to some our internet issue and when I notice this bug, I didn't reported it immediately for a month for I thought that the server was still in maintenance. I am happy also because you replied immediately and take action to my issue not like from other online games that I played that you have to wait for months for your concern to be noticed and solve. :) Link to comment Share on other sites More sharing options...
Fluffles Posted December 17, 2018 Share Posted December 17, 2018 There's a fault also on my part because I stop playing pokemon revolution online for almost a year now due to some our internet issue and when I notice this bug, I didn't reported it immediately for a month for I thought that the server was still in maintenance. I am happy also because you replied immediately and take action to my issue not like from other online games that I played that you have to wait for months for your concern to be noticed and solve. :) Hi there. Your account has been reset. Could you please check that for me please? You should also have 80 coins on it. Looking forward to your response. ♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡ Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Unsolicited messages will be sent to the Black Forest, never to be seen again. Link to comment Share on other sites More sharing options...
Blackhalloween Posted December 17, 2018 Author Share Posted December 17, 2018 Hi there. Your account has been reset. Could you please check that for me please? You should also have 80 coins on it. Looking forward to your response. Thank you very very very very very much for this. :CharYay: Link to comment Share on other sites More sharing options...
Fluffles Posted December 17, 2018 Share Posted December 17, 2018 Thank you very very very very very much for this. :CharYay: Glad to hear that your issue has been resolved. If you have any further questions, please don't hesitate to ask. With that said, will now be locking this thread. Good luck and have a great day! ♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡ Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Unsolicited messages will be sent to the Black Forest, never to be seen again. Link to comment Share on other sites More sharing options...
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