Krzysiopolskath Posted December 14, 2018 Share Posted December 14, 2018 Hi, I have a problem because I can not run instalation and pokemon revolution online I write: I can not find the application Link to comment Share on other sites More sharing options...
Administrator Shinohara Posted December 14, 2018 Administrator Share Posted December 14, 2018 Hi, I have a problem because I can not run instalation and pokemon revolution online I write: I can not find the application Hi @KrzysioPolskaTH ! I'm sorry for the inconvenience. Since you didn't state that, could you please tell me which device you use? Also, if you are from smartphone, could you please check if you have not already installed an old application? If yes, uninstall that then restart your phone and download the latest version of the client from here PRO DOWNLOAD PAGE. Also, please make sure to have enabled the "install from unknown sources" option in your phone settings. Let me know if you have been successful in solving your issue and if you have any further questions. Looking to your reply, have a wonderful day ! Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Link to comment Share on other sites More sharing options...
Krzysiopolskath Posted December 14, 2018 Author Share Posted December 14, 2018 I am playng in pc 64 bit win 8.1 :( Link to comment Share on other sites More sharing options...
Administrator Shinohara Posted December 14, 2018 Administrator Share Posted December 14, 2018 I am playng in pc 64 bit win 8.1 :( Could you please take a screenshot of the error? Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Link to comment Share on other sites More sharing options...
Krzysiopolskath Posted December 14, 2018 Author Share Posted December 14, 2018 I can not do scren Link to comment Share on other sites More sharing options...
Administrator Shinohara Posted December 14, 2018 Administrator Share Posted December 14, 2018 I can not do scren Could you please try the following: Delete all your PRO Files (.zip and trash bin too) Download and run CCLEANER to be sure to delete any remaining file (temporary files too) Disable your Firewall and Antivirus Download the latest version of the client from here: PRO DOWNLOAD PAGE Put all PRO Files in a folder and not directly in your drive Run the program as Administrator Let me know if you have been successful in solving your issue. If not, could you please describe better your issue in a more accurate and specific way? Looking to your reply, have a wonderful day ! Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Link to comment Share on other sites More sharing options...
Krzysiopolskath Posted December 14, 2018 Author Share Posted December 14, 2018 Thanks I downloaded cclener and deleted unnecessary files and pro works! : D Link to comment Share on other sites More sharing options...
Administrator Shinohara Posted December 14, 2018 Administrator Share Posted December 14, 2018 Thanks I downloaded cclener and deleted unnecessary files and pro works! : D I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now lock the thread. Have a wonderful day ! Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Link to comment Share on other sites More sharing options...
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