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[ATTACH=full]58059[/ATTACH]I want help please...

 

Hi @RobertoRamoss !

 

I'm sorry for the inconvenience. Could you please tell me which device you play on?

Also, could you please try the following:

  • Install the latest version of .NET Framework
  • Put all PRO Files in a folder and not directly in your drive.
  • Delete all your PRO Files, disable your firewall and antivirus. After that reinstall the new client found HERE
  • Restart your computer
  • Run the program as Administrator

Please, let me know if you have been successful in solving your issue and if you have any further questions.

image.gif

 

Hi @RobertoRamoss !

 

I'm sorry for the inconvenience. Could you please tell me which device you play on?

Also, could you please try the following:

  • Install the latest version of .NET Framework
  • Put all PRO Files in a folder and not directly in your drive.
  • Delete all your PRO Files, disable your firewall and antivirus. After that reinstall the new client found HERE
  • Restart your computer
  • Run the program as Administrator

Please, let me know if you have been successful in solving your issue and if you have any further questions.

Hi, Unfortunately did not work... , kept the same message.

Hi, Unfortunately did not work... , kept the same message.

 

I'm sorry for the inconvenience. Could you please tell me which is device you use? (Windows 10/8/7 64bit/32bit, Mac...)

Also, could you take a screenshot of the folder path of where you moved the client and a screenshot of all the files into the folder?

 

Looking to your reply, have a wonderful day !

image.gif

 

  • 1 month later...
Hi, sorry for not responded before... But now the game is OK, have a nice day :)

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask.

With that said, i will now close the thread.

Have a wonderful day !

image.gif

 

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