The game does not let me log in to the gold server.

Stop playing for a few hours and go back to the game but do not let me enter the gold server

The game does not let me log in to the gold server.

Stop playing for a few hours and go back to the game but do not let me enter the gold server

 

Hi @ReLobo !

 

I'm sorry for the inconvenience.

I would like to inform you that the servers are currently online and you should be able to log in without any problem

If you should not be able to connect, could you please try to restart and reset your router and internet connection and let me know if it works? If not, please check with the following questions.

▪︎ Are you using Proxy?

Try not using it, and then test again

 

▪︎ Are you trying to play at home/work/school?

Your school/work or any public connection, they could have had their IP blocked already or be blocking the game on their network, you would need to ask them to find if that's the case

 

It could also be your provider blocking the game, which case you could try contacting your internet provider to try and get it unblocked as seen in this post

You could also use a VPN although you should check you're allowed first.

 

If you should not be able to solve your issue, please provide me a screenshot of the error.

Looking to your reply, have a wonderful day !

Edited December 16, 20187 yr by Shinohara

Hi @ReLobo !

 

I'm sorry for the inconvenience.

I would like to inform you that the servers are currently online and you should be able to log in without any problem

If you should not be able to connect, could you please try to restart and reset your router and internet connection and let me know if it works? If not, please check with the following questions.

 

 

If you should not be able to solve your issue, please provide me a screenshot of the error.

Looking to your reply, have a wonderful day !

I was able to enter the game with restarting the modem, thanks for your help :)

I was able to enter the game with restarting the modem, thanks for your help :)

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask.

With that said, i will now lock the thread.

Have a wonderful day !