Jump to content

all my datas gone


Brianjunwoo

Recommended Posts

so i just got back on to the game (haven't played for like a year i think) and i realised that all my data disappeared. i did the recommended stuff like going on dashboard, getting on the new server, downloading the new client, etc etc but it seems like im back to the start where i have to choose a pokemon from charmander. bulbosaur, etc etc. any suggestions would be greatly appreciated thank you!!!

Link to comment
Share on other sites

so i just got back on to the game (haven't played for like a year i think) and i realised that all my data disappeared. i did the recommended stuff like going on dashboard, getting on the new server, downloading the new client, etc etc but it seems like im back to the start where i have to choose a pokemon from charmander. bulbosaur, etc etc. any suggestions would be greatly appreciated thank you!!!

Hello there! It seems as if you haven't merged your account yet. Please do note that the Red server has now merged with the Blue server to form the Silver server and the Yellow server has now been renamed as the Gold server. 
If you haven't updated your client you'll have to download the latest update here!

 

Since you played on the Blue Server, you will also have to log onto the Dashboard and merge your accounts. Also, don't forget to select the correct server as your main server. Furthermore, please be sure to read the Merge FAQ for questions you may have as well as if you encounter issues whilst merging.

 

Let me know if you have any further issues.

Fluffles_Sig_Toge_Lurk_2.png

General Support PRO Reporting Punishment Policy Discipline Appeals

 

Please do not contact staff members for private support.

Share your questions on the forums, as they can then be of use to others.

Unsolicited messages will be sent to the Black Forest, never to be seen again.

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...