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My purchased clothes have changed for some reason

Shinkei
in Resolved General Support

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Hello, in august I purcase coins and buy mount, headgear and red goth clothes.

I did not play the game for three month and then I login today I see what my clothes changes to autumn red. Other items still the same. I got hacked?

It possible to change this back?

photo_2018-08-16_16-04-45.thumb.jpg.96edbaf7e5b04a4ecad36e050a97f1b7.jpg

1475047986_Screenshot-30_12.201801_02_05.thumb.png.d966dd5d20be317cdec9e71d25dd0f19.png

Hello, in august I purcase coins and buy mount, headgear and red goth clothes.

I did not play the game for three month and then I login today I see what my clothes changes to autumn red. Other items still the same. I got hacked?

It possible to change this back?

 

Hi @Shinkei !

 

I'm sorry for the inconvenience.

This was an issue caused by mismatched IDs for the clothing. However, i would like to inform you that a fix has been added into the game. Fashion Girl Emily in Celadon Mart 1 is able to exchange between Goth and Autumn Colored Clothes for free. This is so you can trade in your clothes and have them changed back to normal.

 

Let me know if you have any further questions, have a great day !

image.gif

 

Thanks a lot :)

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask.

With that said, i will now lock the thread.

Have a wonderful day !

image.gif

 

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