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  • Administrator
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Good day, I'm having issues with my patch right now. I already re-downloaded the client but I still got this issue. I attached the ".txt" file as advised. Hope it gets fixed soon. Ty very much.

 

Hi @renzolenardo !

 

I'm sory for the inconvenience. Could you please try the following:

  • Install the latest version of .NET Framework
  • Put all PRO Files in a folder and not directly in your drive (like put all of them in a folder into your documents and not directly in C: or D:). You can check this image to see how it should be. P
  • Delete all your PRO Files and reinstall the new client found HERE
  • Restart your computer
  • Run the program as Administrator
  • Disable your Firewall and Reinstall.

 

Please, let me know if you have been successful in solving your issue and if you have any further questions.

Have a wonderful day !

Edited by Shinohara

image.gif

 

Please do not contact staff members for private support

Share your questions on the forums as they could be useful to others

Hi @renzolenardo !

 

I'm sory for the inconvenience. Could you please try the following:

  • Install the latest version of .NET Framework
  • Put all PRO Files in a folder and not directly in your drive (like put all of them in a folder into your documents and not directly in C: or D:). You can check this image to see how it should be. P
  • Delete all your PRO Files and reinstall the new client found HERE
  • Restart your computer
  • Run the program as Administrator
  • Disable your Firewall and Reinstall.

 

Please, let me know if you have been successful in solving your issue and if you have any further questions.

Have a wonderful day !

 

Thank you for your help. My game is working fine now. More power to you and your team :)

  • Administrator
Thank you for your help. My game is working fine now. More power to you and your team :)

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask.

With that said i will now lock the thread.

Have a wonderful day and Happy New Year from PRO Staff & Community.

image.gif

 

Please do not contact staff members for private support

Share your questions on the forums as they could be useful to others

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