TM bug

[Tanman1234]

Taught my blastoise Ice beam last night, now he doesn't know it and the TM is gone when i log in this morning.

[Xylos]

Taught my blastoise Ice beam last night, now he doesn't know it and the TM is gone when i log in this morning.

 

Hey TanMan1234,

 

I'm sorry for this inconvenience.

This is a bug which can occur sometimes. We have no ETA when this will be fixed.

However, unfortunately, we can not refund any lost money, items or game progress at all.

Lost by crash issues (Including disconnections and rollbacks)

 

Some times when the game crashes/stuck, you might lose your a bit of your progress. Keep in mind that game is in BETA and crashes can happen any time. You will not be given anything you lost in a rollback/crash/stuck as it's responsibility. Please take the time to read the following thread Hit by a rollback. We are so sorry for your case, however, it will not have any action go further for your case.

 

Make sure to check out update logs from time to time where all bug changes are mentioned. Otherwise I will try to keep you up to date.

 

Regards Xylos

Edited January 9, 2019 by Xylos