Itzbea Posted January 8, 2019 Share Posted January 8, 2019 Good afternoon PRO team, I made a new character in the game, and when I logged in, I was given no option to customize my character. Thus I'm a bald person with a normal pokeball tshirt. I tried making another account with a different email and it did the same thing. Any ideas as to how I can fix this? Thanks, ~Bea Link to comment https://pokemonrevolution.net/forum/topic/116852-wouldnt-let-me-customize/ Share on other sites More sharing options...
Administrator Shinohara Posted January 8, 2019 Administrator Share Posted January 8, 2019 Good afternoon PRO team, I made a new character in the game, and when I logged in, I was given no option to customize my character. Thus I'm a bald person with a normal pokeball tshirt. I tried making another account with a different email and it did the same thing. Any ideas as to how I can fix this? Thanks, ~Bea Hi @ItzBea I'm sorry for the inconvenience. I would like to inform you that if you have no started your adventure yet, our admins are able to help you by resetting your account. Is it possibile you already started and have progress in that? If not, are you interested in accepting this offer? Looking forward to your reply, have a wonderful day ! Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Link to comment https://pokemonrevolution.net/forum/topic/116852-wouldnt-let-me-customize/#findComment-648028 Share on other sites More sharing options...
Itzbea Posted January 8, 2019 Author Share Posted January 8, 2019 I Hi @ItzBea I'm sorry for the inconvenience. I would like to inform you that if you have no started your adventure yet, our admins are able to help you by resetting your account. Is it possibile you already started and have progress in that? If not, are you interested in accepting this offer? Looking forward to your reply, have a wonderful day ! I have not started yet, and would love a reset! Thank you very much! Link to comment https://pokemonrevolution.net/forum/topic/116852-wouldnt-let-me-customize/#findComment-648033 Share on other sites More sharing options...
Itzbea Posted January 8, 2019 Author Share Posted January 8, 2019 It was successfully reset! Thank you guys <3 Link to comment https://pokemonrevolution.net/forum/topic/116852-wouldnt-let-me-customize/#findComment-648043 Share on other sites More sharing options...
Administrator Shinohara Posted January 10, 2019 Administrator Share Posted January 10, 2019 It was successfully reset! Thank you guys I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now lock the thread. Have a wonderful day ! Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Link to comment https://pokemonrevolution.net/forum/topic/116852-wouldnt-let-me-customize/#findComment-648451 Share on other sites More sharing options...
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