Jamie89barker Posted January 9, 2019 Share Posted January 9, 2019 I'm having a problem with the latest update on my phone.I can dowbload it woth no problem at all but when I try and install it I get a message saying app not installed. I've googled the problem but nothing seems to be working. Can anybody help me please. Thanks in advance 1 Link to comment https://pokemonrevolution.net/forum/topic/116887-cant-install-update/ Share on other sites More sharing options...
Juliph Posted January 9, 2019 Share Posted January 9, 2019 I'm having a problem with the latest update on my phone.I can dowbload it woth no problem at all but when I try and install it I get a message saying app not installed. I've googled the problem but nothing seems to be working. Can anybody help me please. Thanks in advance Hi there, @Jamie89barker I am sorry for the inconvenience you are experiencing. To address your issue could you please try the following solutions down below: Delete all the older files of PRO off of your device Restarting your Phone Downloading another browser on your phone and then try to download again the game from PRO Client Downloads Please let me know if any of these solutions work for you! Looking forward to your reply :) Deepest Regards, Juliph Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Unsolicited messages will be magically destroyed Link to comment https://pokemonrevolution.net/forum/topic/116887-cant-install-update/#findComment-648180 Share on other sites More sharing options...
Jamie89barker Posted January 9, 2019 Author Share Posted January 9, 2019 Hi there, @Jamie89barker I am sorry for the inconvenience you are experiencing. To address your issue could you please try the following solutions down below: Delete all the older files of PRO off of your device Restarting your Phone Downloading another browser on your phone and then try to download again the game from PRO Client Downloads Please let me know if any of these solutions work for you! Looking forward to your reply :) Deepest Regards, Juliph Hey there, Juliph Thank you for the reply, I did everything you said and I have it working now :-) Thank you much appreciated 1 Link to comment https://pokemonrevolution.net/forum/topic/116887-cant-install-update/#findComment-648209 Share on other sites More sharing options...
Juliph Posted January 9, 2019 Share Posted January 9, 2019 Hey there, Juliph Thank you for the reply, I did everything you said and I have it working now :-) Thank you much appreciated You're Welcome. I am just glad to see my answer was of help to you! With that being said I will now be locking this thread. If you have anymore questions in the future, please do not hesitate to create another thread and I will be happy to assist you :) Have a Wonderful Day! Kind Regards, Juliph Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Unsolicited messages will be magically destroyed Link to comment https://pokemonrevolution.net/forum/topic/116887-cant-install-update/#findComment-648273 Share on other sites More sharing options...
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