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Cant install update!!

Jamie89barker
in Resolved General Support

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I'm having a problem with the latest update on my phone.I can dowbload it woth no problem at all but when I try and install it I get a message saying app not installed. I've googled the problem but nothing seems to be working. Can anybody help me please. Thanks in advance

    •
    • Like 1
    I'm having a problem with the latest update on my phone.I can dowbload it woth no problem at all but when I try and install it I get a message saying app not installed. I've googled the problem but nothing seems to be working. Can anybody help me please. Thanks in advance

    Hi there, @Jamie89barker

     

     

    I am sorry for the inconvenience you are experiencing. To address your issue could you please try the following solutions down below:

    • Delete all the older files of PRO off of your device
    • Restarting your Phone
    • Downloading another browser on your phone and then try to download again the game from PRO Client Downloads

     

    Please let me know if any of these solutions work for you! Looking forward to your reply :)

     

    Deepest Regards, Juliph

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    Share your questions on the forums as they could be useful to others

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    • Author
    Hi there, @Jamie89barker

     

     

    I am sorry for the inconvenience you are experiencing. To address your issue could you please try the following solutions down below:

    • Delete all the older files of PRO off of your device
    • Restarting your Phone
    • Downloading another browser on your phone and then try to download again the game from PRO Client Downloads

     

    Please let me know if any of these solutions work for you! Looking forward to your reply :)

     

    Deepest Regards, Juliph

     

    Hey there, Juliph

     

    Thank you for the reply, I did everything you said and I have it working now :-)

    Thank you much appreciated

    •
    • Like 1
    Hey there, Juliph

     

    Thank you for the reply, I did everything you said and I have it working now :-)

    Thank you much appreciated

    You're Welcome. I am just glad to see my answer was of help to you!

     

    With that being said I will now be locking this thread. If you have anymore questions in the future, please do not hesitate to create another thread and I will be happy to assist you :)

     

    Have a Wonderful Day!

     

    Kind Regards, Juliph

    Finale2.png

    Please do not contact staff members for private support

    Share your questions on the forums as they could be useful to others

    Unsolicited messages will be magically destroyed

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