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Missing pokemon

Umbreon0566
in Resolved General Support

Featured Replies

) hi drralts38 on the game Pro caught a togetic in sendoff spring and the player has logged in to find they haven't got it the player caught it yesturday

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    • Like 1
    ) hi drralts38 on the game Pro caught a togetic in sendoff spring and the player has logged in to find they haven't got it the player caught it yesturday

    Hi there, @Umbreon0566

     

    I am sorry for the inconvenience you and your friend are experiencing, Unfortunately we cannot refund drralts38 for anything lost in a rollback or crash of a server due to our Rollback Policy, which I took the liberty of linking down below.

     

    Rollback Policy

     

     

    Now in the case your friend accidentally released it, he can create a topic post at the link that I have provided down below and we will do everything in our power to help him recover it.

     

    Recover Pokemon Megathread

     

     

    With that said I will now be closing this thread. If you have anymore questions, do not hesitate to create another thread, I will be glad to assist you again :)

     

    Have a Wonderful Day, Juliph

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