Oh It's disconnecting me on mobile phone (or maybe it was crash) too so I'll leave game until It'll be fixed.

 

Hi again @Kahali !

 

About CCLEANER, you can really use any software that accurately clean your PC after you've deleted the client and all the files, it's a really important step for things like your case.

You can try to look for any other software that does the same as ccleaner and try the procedure i gave you above.

 

For what regard the disconenctions, as we have informed through our social media, we have recently changed the server host. Unfortunately, as stated on our OFFICIAL PRO DISCORD, these are the first days with servers open and therefore issues may be experienced at any moment. We highly suggest therefore to not try BOSS, PVP, Catching Legendary Pokémon (and similar) until the servers will be stable. We are aware of the issue and our developer is working to fix it.

Please, do note that the server is in BETA and we're always trying to improve our server stability, but it isn't perfect and can sometimes still result to a crash.

 

You can keep an eye out on our OFFICIAL PRO DISCORD to be notified about the server status, updates and bug fix.

 

I hope what i said was clarifying, let me know if you have any further questions.

Have a wonderful day !

Okey

Okey

 

Hi @Kahali

 

I'm sorry for the inconvenience.

Have you followed the instruction given and have you been able to solve your issue?

 

Looking forward to your reply, have a wonderful day !

Yes It worked. Thank you for help.

Yes It worked. Thank you for help.

 

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask.

With that said, i will now close the thread.

Have a wonderful day !