Kari317 Posted January 11, 2019 Share Posted January 11, 2019 Hi , I recently merged my accounts and now i cant move pokemon in my party. Pokemon from PC can be moved in and out of my party but the pokemon I logged in with I cant move . Link to comment Share on other sites More sharing options...
Administrator Shinohara Posted January 11, 2019 Administrator Share Posted January 11, 2019 Hi , I recently merged my accounts and now i cant move pokemon in my party. Pokemon from PC can be moved in and out of my party but the pokemon I logged in with I cant move . Hi @kari317 I'm sorry for the inconvenience. Could you please tell me which are the Pokémon that you can't move? Looking forward to your reply. Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Link to comment Share on other sites More sharing options...
Kari317 Posted January 11, 2019 Author Share Posted January 11, 2019 The pokemon i cant move are number 1-4 in my party. Link to comment Share on other sites More sharing options...
Administrator Shinohara Posted January 12, 2019 Administrator Share Posted January 12, 2019 The pokemon i cant move are number 1-4 in my party. Hi @kari317 ! I'm sorry for the inconvenience. It seems like while merging you've selected the wrong server and therefore you've not anymore all your badges-regions completed, but you have kept your Items and Pokémon. Are you aware of that and it is intended you want to do again all the story? Or you are interested in an account unmerge? If you want to restart your adventure and request those Pokémon to be moved out of your team, please make sure to add atleast one Pokémon native of Kanto to your account, and then i will be able to move them into your PC. Looking forward to your reply, have a wonderful day ! Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Link to comment Share on other sites More sharing options...
Kari317 Posted January 12, 2019 Author Share Posted January 12, 2019 Yes I would like to start again. Now i have one pokemon from Kanto region so i hope you can put the rest of my party to the PC now.Thanks for help. Link to comment Share on other sites More sharing options...
Administrator Shinohara Posted January 12, 2019 Administrator Share Posted January 12, 2019 Yes I would like to start again. Now i have one pokemon from Kanto region so i hope you can put the rest of my party to the PC now.Thanks for help. Hi @kari317 ! Thank you for your patience. I would like to inform you that the stuck pokemon have been moved to the last slots of your PC. Could you please check it? Have a wonderful day ! Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Link to comment Share on other sites More sharing options...
Kari317 Posted January 13, 2019 Author Share Posted January 13, 2019 Everything works fine.Thank you very much! Link to comment Share on other sites More sharing options...
Administrator Shinohara Posted January 15, 2019 Administrator Share Posted January 15, 2019 Everything works fine.Thank you very much! I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day ! Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Link to comment Share on other sites More sharing options...
Recommended Posts